Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: twizz on November 22, 2013, 01:48:02 AM

Title: internet explorer is not responding
Post by: twizz on November 22, 2013, 01:48:02 AM

Since my last upgrade of avast last night my internet explorer has stopped responding. Any suggestions would be greatly appreciated.

Title: Re: internet explorer is not responding
Post by: olddog on November 22, 2013, 08:26:24 AM

Quote from: twizz on November 22, 2013, 01:48:02 AM

Since my last upgrade of avast last night my internet explorer has stopped responding. Any suggestions would be greatly appreciated.

Might be a good start if you advised what OS you have, what version of IE you have, and how you did your upgrade.

If it was upgrading from another product, did you completely uninstall the old product using the specified removal/clean up tool for that product?

If it was from an earlier version of avast, did you update from within the program, as a manual update over the top of the old version, or did you do a clean install after removing the old version and cleaning up with the Avast clean up program?

Have you tried disabling the Avast IE add ons?.

Title: Re: internet explorer is not responding
Post by: twizz on November 22, 2013, 02:45:19 PM

Internet explorer version  11,  windows 7, I upgraded from within the program when Avast said there was a upgrade available.

Title: Re: internet explorer is not responding
Post by: Para-Noid on November 22, 2013, 04:57:18 PM

Do you have the "avast online security" enabled?
IE 11 works fine here.