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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: Dunderklumpen on November 23, 2013, 10:23:37 AM

Title: Avast making the first boot really slow
Post by: Dunderklumpen on November 23, 2013, 10:23:37 AM
Hello!

My first thread here, hope someone's able to help.

When I boot up the computer the first time, every day, everything is really slow. I can open up the browser (chrome) but it can't display any webpages, for example, only white pages. At first I had no idea why this was, but then I noticed that the Avast icon was missing from the tray bar, which is weird since it usually pops up there right away.

Then I looked over in the process tab of the task manager and found "AvastUI.exe *32", so it shouldn't have completely forgotten about starting, I suppose.

When I reboot the computer, which I have to do since nothing works, everything works perfectly just like it has for years.

I tried reinstalling it, didn't help. I tried the "load avast only after loading other system services" setting, didn't help.

It's like Avast starts working but then completely locks down itself and the whole computer, does anyone know what could be the reason for this!?

Thanks!
Title: Re: Avast making the first boot really slow
Post by: seeker15 on November 23, 2013, 10:50:59 AM
Did you try unchecking the option 'Enable rootkit scan on system startup'? Its under the same page where you disabled 'load avast services...'

Also, make sure unnecessary services are not allowed to start up during the boot. It will help booting up fast and also take less time initialising the system.
Title: Re: Avast making the first boot really slow
Post by: Pondus on November 23, 2013, 10:53:10 AM
attach a OTL diagnostic log, then one of the log experts will have a look inside and may see what the problem is    http://forum.avast.com/index.php?topic=53253.0

Title: Re: Avast making the first boot really slow
Post by: Dunderklumpen on November 23, 2013, 11:12:14 AM
Did you try unchecking the option 'Enable rootkit scan on system startup'? Its under the same page where you disabled 'load avast services...'

Also, make sure unnecessary services are not allowed to start up during the boot. It will help booting up fast and also take less time initialising the system.

That feels like an option you might want to keep though... :S



Title: Re: Avast making the first boot really slow
Post by: Dunderklumpen on November 23, 2013, 11:17:26 AM
The OTL stuff...

Title: Re: Avast making the first boot really slow
Post by: Pondus on November 23, 2013, 11:24:07 AM
The OTL stuff...
Tjena grabben   ;)

Essexboy is notified, it may take some hours before he is online....

Title: Re: Avast making the first boot really slow
Post by: Dunderklumpen on November 23, 2013, 11:25:30 AM
The OTL stuff...
Tjena grabben   ;)

Essexboy is notified, it may take some hours before he is online....

Go' morron, go' morron! :)

Thank you for that!
Title: Re: Avast making the first boot really slow
Post by: essexboy on November 23, 2013, 12:20:12 PM
Have you just updated Dropbox ?  If so as a test could you disable that from starting with the system and see if that helps.   
Title: Re: Avast making the first boot really slow
Post by: Dunderklumpen on November 23, 2013, 11:06:36 PM
Have you just updated Dropbox ?  If so as a test could you disable that from starting with the system and see if that helps.

Not that I know of, does it update itself in the background?

I'll see if that helps.
Title: Re: Avast making the first boot really slow
Post by: Dunderklumpen on November 24, 2013, 10:27:30 AM
Have you just updated Dropbox ?  If so as a test could you disable that from starting with the system and see if that helps.

Okay, so I booted my computer this morning without Dropbox on autostart and it did make the problem go away. I wouldn't call it conclusive results since I've only done it once, but if Dropbox is indeed the villain in this case, is there anything I can do about it?

I need Dropbox on autostart, so disabling it forever is not an option but I can't see why Avast wouldn't be able to work with it.
Title: Re: Avast making the first boot really slow
Post by: essexboy on November 24, 2013, 12:07:46 PM
Avast is waiting for all other windows stuff to load .. So if dropbox takes forever then Avast will wait. 

I noticed this with my dropbox, as soon as it loaded it started synching so Avast waited patiently for it to finish and then continued to load the last few bits

I have the dropbox icon on my  launch bar area and run it from there after the rest have started..  Makes for a 20 second boot
Title: Re: Avast making the first boot really slow
Post by: Dunderklumpen on November 24, 2013, 01:25:33 PM
Avast is waiting for all other windows stuff to load .. So if dropbox takes forever then Avast will wait. 

I noticed this with my dropbox, as soon as it loaded it started synching so Avast waited patiently for it to finish and then continued to load the last few bits

I have the dropbox icon on my  launch bar area and run it from there after the rest have started..  Makes for a 20 second boot

This happens even if the "load avast services only after loading other system services" option is not checked?

I still think it's weird that this would happen all of a sudden when I've never experienced the issue before, something must have changed.
Dropbox should be fully synched now, so I'll see if it still happens the next time I boot up.

EDIT: What's even weirder is that the whole computer gets locked up when it happens... Why would that happen!?
Title: Re: Avast making the first boot really slow
Post by: essexboy on November 24, 2013, 02:14:33 PM
What version dropbox do you have ?
Title: Re: Avast making the first boot really slow
Post by: Dunderklumpen on November 24, 2013, 02:25:41 PM
What version dropbox do you have ?

2.4.6
Title: Re: Avast making the first boot really slow
Post by: essexboy on November 24, 2013, 02:34:17 PM
Same as me..  I do not have Avast loading after windows services either

Have you tried a few more boots to confirm it is OK still
Title: Re: Avast making the first boot really slow
Post by: jrace on November 24, 2013, 05:22:07 PM

Just for your information:
I was working with my system since version 9 on the same or at least similar problem. Always the first boot of the day takes about half a minute longer than all the following boots before the avast! tray icon appears. First boot of the day ~60 seconds, rest ~25 seconds.
Until the tray icon appears the system is very chewy and unresponsive on first boot.
I tried repair, clean install, disabling everything from the troubleshooting page, (I don't have dropbox) no success!
According to task manager avast! is working like mad during the last 30 seconds on the firts boot of the day.

What is avast doing different on the first boot of the day, what is it chewing on?
I have no idea!    :-\
Title: Re: Avast making the first boot really slow
Post by: essexboy on November 24, 2013, 06:08:32 PM
Avast may be checking for updates as it spins up .. To test this try setting updates to I use a dial up connection

Title: Re: Avast making the first boot really slow
Post by: jrace on November 24, 2013, 06:19:11 PM
Sorry essexboy I did not mention that but I tried even this before by schwitching updates to "Manual Updates" with no success.
But so far as I know avast! is checking for updates on every boot not only on the first boot of the day, so it's not likely to be the reason.

Edit:
Next thing I will check is to make the first boot of the day without network connection. Will report.
Title: Re: Avast making the first boot really slow
Post by: jrace on November 25, 2013, 04:05:41 PM
...........
Edit:
Next thing I will check is to make the first boot of the day without network connection. Will report.

...it just made no difference.    :-[
Title: Re: Avast making the first boot really slow
Post by: essexboy on November 25, 2013, 04:09:27 PM
What else do you have loading at system start ?
Title: Re: Avast making the first boot really slow
Post by: jrace on November 26, 2013, 11:44:07 AM

Thanks for your concern, "essexboy", but don't care too much, I can live with it.
My autotarts are not that questionable. Nothing that could influence the first boot of the day in such a way.

Attached you see a pic of the autostart list.
Title: Re: Avast making the first boot really slow
Post by: essexboy on November 26, 2013, 03:51:37 PM
True the only one that may be problematical would be Easus

There is an MS programme that sorts the boot files into a logical sequence and optimises the start.  You could try that .. I have destructions for it
Title: Re: Avast making the first boot really slow
Post by: jrace on November 26, 2013, 08:30:32 PM

Yes I know about the "Windows Performance Tool Kit (WPT)" and I was working already with it.
But the problem is not generally the boot process being slow it's just the first boot of the day taking about double the time of any further bootup during the same day.
Every day I will try a new option and when I finally succeed I'll give you a shout here!

Again thanks for your help and care.
Title: Re: Avast making the first boot really slow
Post by: essexboy on November 26, 2013, 09:36:23 PM
If you find out could you let me know :)
Title: Re: Avast making the first boot really slow
Post by: jrace on November 26, 2013, 10:22:18 PM

I definitely will do that!
Title: Re: Avast making the first boot really slow
Post by: Dunderklumpen on November 27, 2013, 10:03:37 AM
Okay, so it might be Dropbox that was causing the issue as it didn't happen now that Dropbox was removed from autostart.

Is there any fix for this, or does anyone even know why it might happen?
If you can't run avast together with Dropbox, that's just really really weird and I'll have to find some other AV-software.
Title: Re: Avast making the first boot really slow
Post by: essexboy on November 27, 2013, 03:17:56 PM
It is not Avast causing the slowdown but the running of dropbox.  When I enabled dropbox to start on my system it goes down to a crawl at start, and this is with Avast not yet installed.  But at the end of the day the choice is yours to either have a fairly decent AV or dropbox starting with the system.  Personally I can see no need for any programme except the AV to start with the system   
Title: Re: Avast making the first boot really slow
Post by: Dunderklumpen on November 27, 2013, 04:55:19 PM
It is not Avast causing the slowdown but the running of dropbox.  When I enabled dropbox to start on my system it goes down to a crawl at start, and this is with Avast not yet installed.  But at the end of the day the choice is yours to either have a fairly decent AV or dropbox starting with the system.  Personally I can see no need for any programme except the AV to start with the system

Sure, it only happens when Dropbox is on autostart, but it appears to be Avast not booting correctly that is causing the issue. The Dropbox icon (and all of the rest) appears in the traybar, the Avast icon does not.

I just don't see why all this happened all of a sudden, after having worked perfectly for years...
Title: Re: Avast making the first boot really slow
Post by: essexboy on November 27, 2013, 04:58:49 PM
If dropbox is loading before the Avast GUI and synching as soon as it launches then Avast will scan the files being synched first
Title: Re: Avast making the first boot really slow
Post by: Dunderklumpen on November 27, 2013, 09:08:27 PM
If dropbox is loading before the Avast GUI and synching as soon as it launches then Avast will scan the files being synched first

Which it has been doing for years since I haven't changed anything, but it only recently started making a fuss about it... Weird, really weird.

Any way you can flip that order around, so that dropbox loads after?
Title: Re: Avast making the first boot really slow
Post by: essexboy on November 27, 2013, 10:26:34 PM
Start up delayer would be worth a look http://www.r2.com.au/page/products/show/startup-delayer/
Title: Re: Avast making the first boot really slow
Post by: jrace on December 02, 2013, 01:58:35 PM
If you find out could you let me know :)
@essexboy
I still owe you an answer:
Since the issue was showing only during the first boot of the day the search for the cause was a bit time consuming, just one try per day!
It was all waisted time because 2 day ago my system started on the first boot of the day in the normal 25-30 seconds in the configuration which I started out with. And it still does today.
May be this obscure EM-Update everybody is talking about has something to do with it.
But I tell you what: I don't have any clue.
Sorry when I disappoint you with this "Solution". At least I'm happy to have the normal behaviour again!  8)
Title: Re: Avast making the first boot really slow
Post by: essexboy on December 02, 2013, 03:27:20 PM
No problem but emupdater is worth a look at next time I come across this