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Business Products => Archive (Legacy) => Avast Business => Avast Server Protection => Topic started by: rul on June 06, 2005, 03:13:26 PM

Title: Wrong license purchase
Post by: rul on June 06, 2005, 03:13:26 PM

We have 1 server (MS SBS 2003) with Avast 4 server edition installed and 3 client computers (MS XP SP2) with the 4.6 professional edition installed. We have just purchased "what we thought" was the right license, but it seemes that it only concern the server. Did we purchase the wrong product ? And if so, how do we correct it ?

Title: Re: Wrong license purchase
Post by: Vlk on June 06, 2005, 03:41:58 PM

So you purchased avast Server Edition? Or avast Small Business Server Edition?

And you'd like avast SBS Edition + 3 avast Pro's?

Title: Re: Wrong license purchase
Post by: rul on June 07, 2005, 09:47:12 AM

I'm not sure wich license we bought. I did'nt handle the purchase, but I can forward the mails from the purchase order correspondence !?

And yes, our intention was to buy avast SBS Edition + 3 avast Pro's.

Title: Re: Wrong license purchase
Post by: Vlk on June 07, 2005, 12:30:36 PM

Please write to sales@avast.com and explain what happened. They should take care of the problem.

I think that in your case, it would be beneficial to buy "avast SBS Suite Standard" for 5 users (so you'll get 2 avast Pro's extra) - for about $510.


Thanks
Vlk

Title: Re: Wrong license purchase
Post by: rul on June 07, 2005, 01:35:40 PM

That was exactly what we intended to buy. :P