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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: jdrjdr on November 26, 2013, 04:58:49 PM

Title: Keep getting popups on this found an infection. Been on this for 3 days
Post by: jdrjdr on November 26, 2013, 04:58:49 PM
Hi

My first post here and hopping to get help on this.

This error keeps popping up that avast has detecded but it wont delete it after scanning and also using Malwarebytes. Malwarebytes says there is no malware.  Can you help?

http://kar-gen-pl1.com/b/opt/F8EC173377CFCEC7202396C...
Title: Re: Keep getting popups on this found an infection. Been on this for 3 days
Post by: Para-Noid on November 26, 2013, 06:09:36 PM
Found this concerning that website http://www.urlvoid.com/scan/kar-gen-pl1.com/  (Blacklisted)

Start another thread in the viruses and worms (http://forum.avast.com/index.php?board=4.0) section.
Follow the instructions here (http://forum.avast.com/index.php?topic=53253.0).
Title: Re: Keep getting popups on this found an infection. Been on this for 3 days
Post by: jdrjdr on November 26, 2013, 07:59:59 PM
Looks like that's where it came from. Now how to get rid of it. I've been trying everything.
Title: Re: Keep getting popups on this found an infection. Been on this for 3 days
Post by: jdrjdr on November 27, 2013, 12:37:01 AM
(http://www.johnranger.com/111.jpg)
Title: Re: Keep getting popups on this found an infection. Been on this for 3 days
Post by: Pondus on November 27, 2013, 12:39:53 AM
Quote from: jdrjdr on November 26, 2013, 07:59:59 PM
Looks like that's where it came from. Now how to get rid of it. I've been trying everything.
as said above.....  follow the guide  http://forum.avast.com/index.php?topic=53253.0

attach logs from Malwarebytes / OTL / aswMBR

when done removal specialistes will be notified and help you

since it is past midnight here in europe you probably must wait untill tomorrow before the removal experts are online


Title: Re: Keep getting popups on this found an infection. Been on this for 3 days
Post by: jdrjdr on November 27, 2013, 12:44:06 AM
ok will do get back asap
Title: Re: Keep getting popups on this found an infection. Been on this for 3 days
Post by: argus on November 27, 2013, 07:46:06 AM
Monitoring.
Title: Re: Keep getting popups on this found an infection. Been on this for 3 days
Post by: jdrjdr on November 27, 2013, 04:16:06 PM
(http://www.johnranger.com/root.jpg)

Found it and fixed with Kapersky patch. Than you for your help
Title: Re: Keep getting popups on this found an infection. Been on this for 3 days
Post by: argus on November 27, 2013, 04:26:47 PM

Please download Farbar Recovery Scan Tool (http://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/) ((http://www.mcshield.net/personal/magna86/Images/FRST_canned.png)) by Farbar and save it to your desktop.

Note: You need to run the version compatibale with your system. If you are not sure which version applies to your system download both of them and try to run them.
Only one of them will run on your system, that will be the right version.