Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: music4bev on November 29, 2013, 01:38:55 PM

Title: Bought antivirus pro 1yr ago p.c crashed and unable to get pro back
Post by: music4bev on November 29, 2013, 01:38:55 PM
Hi

I am hoping to get some help tried the web page and FAQ but I cannot seem to be able to retrieve my old license , my P.C crashed and I lost everything, panicked took it to a computer repair shop , they put windows 7 on , but i lost all my old stuff on p.c including avast

Avast say they dont recognise my e.mail but it is the one I used previously as I would get updates via that e.mail addy, but i really want to reactivate my avast that I previously had on.

I have asked for a new license to be resent but if they dont recognise e.mail I am stuck

Help would be appreciated