Avast WEBforum

Other => General Topics => Topic started by: rajesh_nandwani on December 03, 2013, 07:10:28 AM

Title: Refund of my order
Post by: rajesh_nandwani on December 03, 2013, 07:10:28 AM

I had purchased avast file security server via order no 15687034528 on 21-11-13 online. I want to return the product as per your policy of (30 day money back guarantee). I am trying since 28-11-13 to do so. mailed to several email ids. raised 3 tickets but not a single communication has been received from avast. Ticket nos DAF-834-30348,SRU-375-91256,CQG-370-67875
I am surprised by their attitude towards giving refund?
Kindly help?
Thanks in advance..
God Bless you
rajesh

Title: Re: Refund of my order
Post by: Pondus on December 03, 2013, 08:45:51 AM

have you tried to contact avast sales here.   http://www.avast.com/contacts

Title: Re: Refund of my order
Post by: rajesh_nandwani on December 03, 2013, 03:21:36 PM

thanks but I did create the the ticket from there itself