Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: rns1027 on December 03, 2013, 09:33:14 PM

Title: Images Blocked on Website
Post by: rns1027 on December 03, 2013, 09:33:14 PM
I work in tech support for the website Behance.net. We have received a ton of reports that users cannot see images on our site, and it looks like every single user that has "blocked" images is using your antivirus software. We have had reports from both Windows and Mac users, on Firefox, Chrome & Safari.

This is an urgent issue and the common denominator is your browser extension.

Have you heard of users reporting blocked images with your antivirus software? How can we prevent this?

Speak with you soon

Title: Re: Images Blocked on Website
Post by: Pondus on December 03, 2013, 09:37:19 PM
if those users turn off webshield, does it work then?

Title: Re: Images Blocked on Website
Post by: rns1027 on December 03, 2013, 09:48:10 PM
Do you mind specifying what that is and how you turn it on?
Title: Re: Images Blocked on Website
Post by: Pondus on December 03, 2013, 09:51:18 PM
if they right click avast tray icon there is a option to pause shields
Title: Re: Images Blocked on Website
Post by: rns1027 on December 03, 2013, 09:54:18 PM
What browser and OS are you on? I don't see that option in Chrome on a Mac
Title: Re: Images Blocked on Website
Post by: Pondus on December 03, 2013, 09:56:47 PM
on Mac i have no idea ... on PC, tray icon in lower right corner beside the clock

i am on ipad.   ;)




Title: Re: Images Blocked on Website
Post by: Secondmineboy on December 03, 2013, 10:43:18 PM
No blocks for me here.

@Pondus: On Macs the Avast Icon is on the top right, left to the clock.