Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Beta - Avast => Topic started by: muto on December 04, 2013, 12:08:08 PM

Title: Can not submit a false positive URL report of WebShield even in 2014.9.0.2009
Post by: muto on December 04, 2013, 12:08:08 PM
"Report the file as a false positive" of WebShield does not work in case that the file is included in an installer, a SFX file or an archive file.
The problem of 2014.9.0.2008 which I reported on November 23rd ( http://forum.avast.com/index.php?topic=140711.0 ) continues in 2014.9.0.2009.


Windows 7 Pro SP1 x64 (Japanese)/ avast! free 2014.9.0.2009/ Privacyware Privatefirewall 7.0.30.2/ Firefox 25.0.1, NoScript, RequestPolicy

Title: Re: Can not submit a false positive URL report of WebShield even in 2014.9.0.2009
Post by: DavidR on December 04, 2013, 01:55:53 PM
Unfortunately that was a problem in the .2008 version that still hasn't been resolved in this beta. I ended up doing manual submissions from the http://www.avast.com/contact-form.php?loadStyles (http://www.avast.com/contact-form.php?loadStyles) Report false virus alert on website and just copy and paste the actual URL of the website and file name.

I think the problem is that, the URL is validated against the alert URL and when that has additional characters after the URL like the |> and all characters after that aren't legit URL characters so fail this validation.

Unfortunately they don't strip out everything after (and including) the |> so that the URL is valid. Or allow the URL being submitted to be edited removing the |> and everything after it.
Title: Re: Can not submit a false positive URL report of WebShield even in 2014.9.0.2009
Post by: muto on December 13, 2013, 07:36:35 AM
This problem still exists in Avast 2014.9.0.2010.
I tested it at EICAR site http://www.eicar.org/download/eicar_com.zip .


Intel Core i7-3770/ 8GB RAM/ Windows 7 Pro SP1 x64 (Japanese)/ avast! free 2014.9.0.2010/ Privacyware Privatefirewall 7.0.30.2/ Firefox 26.0, NoScript, RequestPolicy

Title: Re: Can not submit a false positive URL report of WebShield even in 2014.9.0.2009
Post by: muto on December 17, 2013, 06:21:08 PM
This problem still exists in Avast 2014.9.0.2011.


Intel Core i7-3770/ 8GB RAM/ Windows 7 Pro SP1 x64 (Japanese)/ avast! free 2014.9.0.2011/ Privacyware Privatefirewall 7.0.30.2/ Firefox 26.0, NoScript, RequestPolicy