Avast WEBforum

Consumer Products => Avast Mac Security => Topic started by: lunwei on December 13, 2013, 03:20:46 AM

Title: Web Shield blocks LINE app connections
Post by: lunwei on December 13, 2013, 03:20:46 AM

I'm using free version 8.0(40005) on Mac OS X 10.9 (13A603).

I use an IM program called "LINE", which is available on Mac App Store, and it worked fine before I upgraded to the latest version yesterday. After the upgrade, I was not able to log in, and the program showed "Unable to connect due to network issue". Today, I disabled "Web Shield" on AVAST, the connection went through and LINE is working. If I turn the "Web Shield" function back on, LINE can stay connected with server and running as expected; however, when I log out and try to log in again, it will fail.

Please take a look into this issue and help to fix it.

Thanks for making AVAST free and working as a premium top selling program.

Title: Re: Web Shield blocks LINE app connections
Post by: lunwei on December 13, 2013, 03:48:41 AM

Just added 203.104.131.5:443 into the Web Shield exclusions list, and things went back to normal.

However, can someone still take a look into this issue? It should be normal but not malicious traffic.

Thanks!