Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: adoria0000 on December 21, 2013, 08:10:22 AM

Title: All shields suddenly stopped since update 2014.9.0.2011
Post by: adoria0000 on December 21, 2013, 08:10:22 AM

Avast!9 Free On Win7 x64, All shields suddenly stopped. The problem happens several times.
The problem does not happen until update 2014.9.0.2011.

Title: Re: All shields suddenly stopped since update 2014.9.0.2011
Post by: Asyn on December 21, 2013, 08:13:15 AM

Repair avast!:
1. Control Panel -> Add/Remove programs -> avast!
2. Click on 'Repair'.
3. Follow instructions.
4. Reboot.

Title: Re: All shields suddenly stopped since update 2014.9.0.2011
Post by: adoria0000 on December 21, 2013, 08:47:22 AM

Quote from: Asyn on December 21, 2013, 08:13:15 AM

Repair avast!:
1. Control Panel -> Add/Remove programs -> avast!
2. Click on 'Repair'.
3. Follow instructions.
4. Reboot.

Thank you for your quick response.

I try that, And I look at the state for a while(at least 1 week)

Title: Re: All shields suddenly stopped since update 2014.9.0.2011
Post by: Asyn on December 21, 2013, 08:49:15 AM

You're welcome.

Title: Re: All shields suddenly stopped since update 2014.9.0.2011
Post by: adoria0000 on January 09, 2014, 12:39:57 PM

Happens again :(


- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
  <Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
  <EventID Qualifiers="49152">7031</EventID>
  <Version>0</Version>
  <Level>2</Level>
  <Task>0</Task>
  <Opcode>0</Opcode>
  <Keywords>0x8080000000000000</Keywords>
  <TimeCreated SystemTime="2014-01-09T08:52:00.298661500Z" />
  <EventRecordID>1612615</EventRecordID>
  <Correlation />
  <Execution ProcessID="596" ThreadID="1136" />
  <Channel>System</Channel>
  <Computer>DELL102</Computer>
  <Security />
  </System>
- <EventData>
  <Data Name="param1">avast! Antivirus</Data>
  <Data Name="param2">1</Data>
  <Data Name="param3">5000</Data>
  <Data Name="param4">1</Data>
  <Data Name="param5">サービスの再開</Data>
  </EventData>
  </Event>

Title: Re: All shields suddenly stopped since update 2014.9.0.2011
Post by: Asyn on January 10, 2014, 07:40:28 AM

- Other security related software installed..??
- Which AV(s) did you use before avast!..??

Title: Re: All shields suddenly stopped since update 2014.9.0.2011
Post by: adoria0000 on January 28, 2014, 06:42:55 PM

- Other security related software installed..??

No

- Which AV(s) did you use before avast!..??

McAfee -> avast4.8 ... avast9

The problem happens since 9.0.2011, and also happens on 9.0.2013.
I cannot use avast!9 anymore,

I reverted to avast!8.