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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: viperxeon on December 25, 2013, 06:19:05 PM

Title: Avast installer won't run
Post by: viperxeon on December 25, 2013, 06:19:05 PM

Hey guys, I seem to be having an issue installing avast on a brand new windows 8 system. I uninstalled Norton that was pre-installed and tried to install avast, problem is, once I start the installer the small square splash screen pops up for several seconds then nothing happens at all. It doesn't seem to be in task manager either. Does anyone have any idea? It doesn't show any errors, just dissapears.

Title: Re: Avast installer won't run
Post by: CraigB on December 25, 2013, 06:23:22 PM

Did you run the Norton removal tool to eliminate the remnants before trying to install avast ? https://support.norton.com/sp/en/us/home/current/solutions/kb20080710133834EN_EndUserProfile_en_us;jsessionid=5B5F4AD35D90F251442AF222181BFF2A.4?entsrc=redirect_pubweb&pvid=f-home