Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: Gymbo on December 25, 2013, 11:48:10 PM

Title: Avast Internet Security blocking Google Earth
Post by: Gymbo on December 25, 2013, 11:48:10 PM

The most recent update has made Google Earth not load.  It loads fine if I disable the firewall.  Google searches are seemingly also loading a lot slower than they used to.....no other changes to my system.

Program Version: 2014.9.0.2011
Windows 7 Home Premium

Are there some Firewall settings I can change that fixes this?

I deleted the Google Earth rules and it didn't help.

There should be some easier way to fix this...................

thanks in advance

Title: Re: Avast Internet Security blocking Google Earth
Post by: Gymbo on December 27, 2013, 07:30:00 PM

I opened a ticket and the tech rep said to use run the Avast Uninstall utility in Window Safe mode...which I did....then deleted the program directory and rebooted and re-installed Avast.

No joy....it still blocks Google Earth unless I disable the Firewall.

If I didn't have another year left on my subscription, I would bail on Avast and find another internet security program.

Title: Re: Avast Internet Security blocking Google Earth
Post by: miguelgrado on December 27, 2013, 08:44:14 PM

http://forum.avast.com/index.php?topic=143108.msg1038261#msg1038261  avast  team contact me and send them reports.they are working on it  ;)

Title: Re: Avast Internet Security blocking Google Earth
Post by: Gymbo on December 27, 2013, 11:38:37 PM

Thanks Miguel.