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Other => General Topics => Topic started by: YellowFox on December 26, 2013, 08:25:12 PM

Title: False Positive with game Just Cause 2
Post by: YellowFox on December 26, 2013, 08:25:12 PM

Today I bought Just Cause 2 on steam and when I tried to install it !Avast popped up with the Virus Blocked message here is the image of it in the chest. It WAS a [Susp]WIN:32.Evo-gen but when I scan it in the virus chest it shows s:~no.virus~. Already submitted to the !Avast guys. Here is the virus total scan ( https://www.virustotal.com/en/file/9a08bc33885543211b48d28ff5d8b458ebc5cee429951a939eb0b8ea8db02b0c/analysis/1388084886/ ) tell me what it says because I cant load it for some weird reason.

Fox. P.S Uploaded images of all the stages.

Title: Re: False Positive with game Just Cause 2
Post by: Pondus on December 26, 2013, 08:49:22 PM

Quote

WIN:32.Evo-gen [susp]

susp = suspicious .... not virus yet   ;)
your VT scan seems to be ongoing ..... the VT scan just stay there spinning?
you may try again ...or try www.metascan-online.com  /  www.jotti.org



You can upload files and report issues to avast  here : http://www.avast.com/contact-form.php  (select subject according to Your case)

You can use mail
send to virus@avast.com in a password protected zip file
mail subject:  False Positive / undetected sample (select subject according to your case)
zip password:  infected

or you can send files from avast chest
how to use the chest.    http://www.avast.com/faq.php?article=AVKB21

Title: Re: False Positive with game Just Cause 2
Post by: YellowFox on December 26, 2013, 09:10:58 PM

Already sent through the virus chest. A few minutes later there was an update. Also the VT scan was just spinning. So your saying this is probably a FP?

Fox.

Title: Re: False Positive with game Just Cause 2
Post by: Pondus on December 26, 2013, 09:12:58 PM

Quote

So your saying this is probably a FP?

well avast say suspicious .... and the VT result is probably a VT hickup

try again or one of the other links i posted

Title: Re: False Positive with game Just Cause 2
Post by: YellowFox on December 26, 2013, 09:39:02 PM

Well virus total's file scanner is down. The website scanner is working fine though.

Title: Re: False Positive with game Just Cause 2
Post by: YellowFox on December 26, 2013, 09:54:23 PM

Metascan came back clean. 0/40. VT is still broke. Going to assume it's a FP then.

Fox.

Title: Re: False Positive with game Just Cause 2
Post by: YellowFox on January 01, 2014, 04:37:05 PM

Just an update this still isn't fixed. Is there a way I can submit this so someone can check it quicker? If someone buy's this game off steam they will run into the same False Positive I am.

P.S Happy New Year.

Fox.

Title: Re: False Positive with game Just Cause 2
Post by: Pondus on January 01, 2014, 04:50:39 PM

Use the options given above on how to report it to avast ..... tried one?....then try another option or report again