Avast WEBforum
Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: 129260 on January 04, 2014, 02:11:46 PM
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>:( :(
Like most of you, I used to love avast.
But they have completely ruined this product.
-The multiple ads, (Even for paid users!)
-The constant nagging to upgrade to paid
-The bugs affecting slow loading of programs, crashing web browsers
-Worst of all: The added "grimefighter" component popping up ads asking to "speed up your computer". This is just ridiculous.
This is worse then the ads on TV that state you need to buy this to fix your PC!
I have had it. You have lost a 6 year user.
Avast is in the dumps. I feel ashamed to have ever recommended you guys now. You are just grabbing money anymore.
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What adverts ? I never see any adverts or upgrade requests.
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I have no issues with Avast!. And your CPU and mine are about the same. I should also point you, it's most likely you have "Adware" sitting on your system as I have not once seen an Advertisement from Avast!. I should also point out, I do not have GrimeFighter. Never have.
Upgrade Requests can be disabled, but even so I think I've seen 1 in the 5 years I've used Avast!
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There are 'toaster' ads where the vps update notification used to be! These are mildly irritating but as long as they don't become any more intrusive I'm prepared to accept them as the price of a 'free' AV application of Avast's quality. I share the OP's misgivings about Grimefighter so chose to deselect it at installation. It can be easily removed using the component uninstall facility.
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Toaster Ads? Damn, I don't see any idea's. Can you attach a screenShot?
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I don't have adware. I am talking about the ads that are clearly from avast in the bottom right corner. It says avast and then they display the ad.
I have the latest version, just manually checked.
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1) What ads? If you mean the pop-ups, this is an ongoing issue. They should be about vps updates.
2) What nags? avast has every reason to expect a profit. After all the employees want to get paid for their efforts.
3) Crashing web browsers? Just disable the "avast online security" plug-in.
4) Grimefighter? Uninstall it. Control Panel>Uninstall a Program>double click "avast">click "change">untick the box>reboot.
The one thing that really stands out is that you never complained about the protection.
With all due respect personally I feel you are being rather petty.
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Toaster Ads? Damn, I don't see any idea's. Can you attach a screenShot?
I think the OP is talking about the vps update pop-ups which show advertising instead of the proper wording.
To me it's no biggie. The OP could, if they wanted to, disable those pop-ups.
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You say you have the latest version, but what EXACT version do you have?
Already disabled the community features ?
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Look at how many things you posted.
I have to do 3 things just to make the product work the way it should? That's ridiculous.
I know avast should get a profit, I understand that. But I have clients with the paid avast who are still getting nagged to upgrade further. Its irritating. To make matters worse, these bugs have been going on for several months now. Its not acceptable.
I am not the only person who feels this way. I know 7 colleagues of mine are switching away as they don't like these changes either.
Just posting my thoughts.
Have a nice day
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Just my thoughts...
Three quite small actions.
Sounds good to me.
You still have not complained about the protection.
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Just my thoughts...
Three quite small actions.
Sounds good to me.
You still have not complained about the protection.
It might sound minor to you, but it's clearly not minor to many other people, so you should not dismiss the comment so easily. Most people want something to work properly not diminish their protection, take workarounds, play with configurations. If Avast management is like you, they keep kidding themselves that all is OK when it is not, then Avast's future will not be growing the number of clients and revenue. They have serious quality issues which they need to address, also need to revert to version 7 for Windows 7 users, not the ridiculous Win 8 / Metro style which is only great for Windows 8 touchscreen devices, nothing else.
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Don't blame the software if the user is not spending time learning how to use it.
Want to drive a car? You will need to learn how to drive one.
Want to make dinner yourself? You will need to learn how to cook.
Want to use software? You will need to learn how to use it.
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Win 8 / Metro style which is only great for Windows 8 touchscreen devices, nothing else.
Strange, I don't have a touch screen yet I have both Windows 8.1 and avast! 2014 Free - Pro and IS
All of these work very well even without a touch screen.
Actually, avast! 2014 works in the background so, outside of the occasional VPS update notifications, I don't even know it's there.
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Win 8 / Metro style which is only great for Windows 8 touchscreen devices, nothing else.
Strange, I don't have a touch screen yet I have both Windows 8.1 and avast! 2014 Free - Pro and IS
All of these work very well even without a touch screen.
Actually, avast! 2014 works in the background so, outside of the occasional VPS update notifications, I don't even know it's there.
Agreed Bob, I simply do not understand this fuss about the GUI.
I have Win8.1 on an Acer laptop, I don't use the Windows menu or tiles, I have Start8 and go to desktop, and have no touch screen. Personally I think the avast9 GUI is the best they ever produced.
It is neat, clean and easy to use.
My son has Aspergers Syndrome and is very averse to change, but he prefers this latest GUI, he says it is much easier to understand, the layout is more intuitive.
I have installed avast9 on XP, Vista, Win7 and Win8 for at least 30 people, there have been some issues, now resolved, BUT nobody has complained about the GUI, the comments have all been very positive.
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@ AdrianH,
Since I've dealt with customers all of my life, I do know that it's impossible to satisfy all of them.
Regardless of how hard you try. What makes one person happy, is also what makes another person sad or angry.
You can always only try to do your best and, if you make a mistake, admit it and move on and try to do it better the next time.
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129260 has stated, "I cannot recommend Avast!"
Knowledgeable users say / show that all his various complaints actually can be alleviated.
But that doesn't change the fact that not everyone who would benefit from using Avast! has the wherewithal to uncheck the (non-obvious) boxes that make all the nagging stop, or uninstall/clean/reinstall to make it actually work right when its updater corrupts things (which to my knowledge has happened only once).
Perhaps the takeaway message is that Avast! is starting to drift a little past the point where it's good for the general public right out of the box.
-Noel
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FYI: The OP has left the forum.
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A. That seems like a kind of useless comment, Asyn. Can we not try and learn from his point of view regardless?
B. His last post was all the way back on... Yesterday. How do you know that he might not duck back in today and respond?
Edit: Never mind. I think I see from the odd appearance of the username that he's been removed/banned/deleted. I missed that; thanks for pointing it out.
-Noel
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A. That seems like a kind of useless comment, Asyn. Can we not try and learn from his point of view regardless?
B. His last post was all the way back on... Yesterday. How do you know that he might not duck back in today and respond?
C. Edit: Never mind. I think I see from the odd appearance of the username that he's been removed/banned/deleted. I missed that.
A. Sure, learn from him, if you wish.
B. Because he asked for deletion of his forum account.
C. See: B.
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...SNIP...
2) What nags? avast has every reason to expect a profit. After all the employees want to get paid for their efforts.
...SNIP...
The one thing that really stands out is that you never complained about the protection.
...SNIP...
Avast should make a profit. But not by forcefeeding us stuff that we don't want... stuff that we go out of our way to avoid in fact.
People don't complain about the protection because it's very good. Maybe Avast should just concentrate on monetizing the protection by only allowing 6 months free instead of the ads and other junk.
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...SNIP...
2) What nags? avast has every reason to expect a profit. After all the employees want to get paid for their efforts.
...SNIP...
The one thing that really stands out is that you never complained about the protection.
...SNIP...
Avast should make a profit. But not by forcefeeding us stuff that we don't want... stuff that we go out of our way to avoid in fact.
People don't complain about the protection because it's very good. Maybe Avast should just concentrate on monetizing the protection by only allowing 6 months free instead of the ads and other junk.
The ads bug has been known for a while now and is gradually beginning to get fixed. It's actually a VPS update which displays the ad notification instead.
You can disable the VPS update notifications and that should stop the ads.
Again, it may be annoying but it does not affect the functionality of the program to protect against malware.