Avast WEBforum
Other => Viruses and worms => Topic started by: ptshark264 on January 17, 2014, 06:53:14 PM
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Hi,
I have multiple notifications of Avast blocking a harmful webpage or file:
Object: http://wpad.Home/wpad.dat
URL:Mal
Process: Skype
" ":avast
" ":lux
" ": IE
The errors appear every 10mins or so. Following thread 53253
1) Malwarebytes Anti-Malware Log. Files Attached: mbam-log-2014-01-17 (15-52-45).txt
Next to follow..
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Hi,
Please download Farbar Recovery Scan Tool (http://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/) by Farbar and save it to your desktop.
Note: You need to run the version compatibale with your system. If you are not sure which version applies to your system download both of them and try to run them.
Only one of them will run on your system, that will be the right version.
- Double-click to run it. When the tool opens click Yes to disclaimer.
- Under Optional Scan ensure "List BCD" and "Driver MD5" are ticked.
- Press Scan button.
- It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply.
- The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.
Then...
Please download GMER, AntiRootkit tool from the link below and save it to your Desktop:
Gmer download link (http://www2.gmer.net/download.php)
Note: file will be random named
Double-clicking to run GMER.
- Wait for initial scan to finish - if there is any query, click No;
- Click Scan button and wait until the full scan is complete;
- Click Save ... - save the report to the Desktop (named Gmer );
> Attach here Gmer report.
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FRST files...
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All right, I need GMER report too..
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Sorry just having trouble with the file size (and the kids!)
Here's 1 of 4
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2 of 4
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3 of 4
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4 of 4
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1 of 4, not sure if it went through...
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Download attached fixlist.txt to your Desktop.
NOTE: => It's important that both files, FRST and fixlist.txt are in the same location or the fix will not work.
Run FRST/FRST64 and press the Fix button just once and wait.
If the tool needed a restart please make sure you let the system to restart normally and let the tool completes its run after restart.
The tool will make a log on the Desktop (Fixlog.txt). Please attach it to your reply.
Note: If the tool warned you about the outdated version please download and run the updated version.
Then...
Please download AdwCleaner (http://www.bleepingcomputer.com/download/adwcleaner/) by Xplode and save to your Desktop.
Double click on AdwCleaner.exe to run the tool.
- Click on the Scan button.
- After the scan has finished click on the Clean button.
Press OK when asked to close all programs and follow the onscreen prompts.
Press OK again to allow AdwCleaner to restart the computer and complete the removal process.
- After rebooting, a logfile report (AdwCleaner[S0].txt) will open automatically.
- Post logfile will also be saved in the C:\AdwCleaner folder.
Then...
Tell me how is the situation now?
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I've carried out the instructions the resulting log files are attached. unfortunately Avast is still reporting the error, thank you for your time and effort though.
Is it worth going back through the process?
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Hi ptshark264,
We have a few simular documented cases in Italian avast board. I did not look posted logs but this might be an FP.
You may use this form for reporting:
http://www.avast.com/contact-form.php
Regards,
magna
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It does seem odd that yesterday I had no errors, then I had a Windows7 update overnight and this evening its a problem.
Thank you all for your help its greatly appreciated.
PTS
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Reported this potential FP to Avast.
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PC is clean, this is probably FP detection, wait for Avast team to confirm it...
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Hello,
domain will be unblocked in next stream update.
Milos