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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: jeepers322 on January 20, 2014, 06:46:15 PM

Title: avast can't scan some files
Post by: jeepers322 on January 20, 2014, 06:46:15 PM

We got a new HP computer with Windows 8 (upgraded to 8.1), and when we run a full scan using avast free, we get a message saying some files can't be scanned.  There are quite a few.  We used avast on our old comp. using vista, and never had this problem.  Has anyone had this issue?

Title: Re: avast can't scan some files
Post by: CraigB on January 20, 2014, 06:54:52 PM

Can you post a screen shot of those files please, I suspect restore points or the windows old folder if you have recently upgraded to 8.1.