Avast WEBforum
Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: CrashNBurN on June 24, 2005, 03:19:36 PM
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I have a Win32:mytob-FY[Wrm] from a e-mail I'm trying to delete, but when I try to delete it it says "avast!: Ther are no more files" Cannot process then the e-mail address and where it's going to.
How do I delete this virus? I tried to move to chest, rename/move, and delete buttons.
Any help would be appreciated.
Thanks,
CnB
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How many virus warnings do you get when receiving the e-mail - one or two?
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One
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Can you please paste here the full path of the infected file? (it can be selected and copied from the virus dialog control - you can scroll the line).
What is the exact build of avast! you have installed (from the About box)?
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Full Path - E-mail 'Returned mail: see transcript for details' From: Mail Delivery Subsystem <MAILER-DAEMON@out1.mondenet.com>, To: <info@mydomain.com>\PartNo_2#1547238369\password.zip#2099080294
VPS - 0525-4, 06/24/2005
Build June 2005 4.6.665
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Honestly, it's hard to say what the cause might be. There seems to be some problem with the processing of the archives (MIME/ZIP).
I suggest to simply let the message deliver (i.e. press the "OK" button) and then delete it in your e-mail client. Since the attachment is in ZIP format, it shouldn't mean any danger.
It would be helpful if you could save the message before you delete it (the whole message, in EML format - if you are using MS Outlook/Express), compress it e.g. using ZIP or RAR using some password and send us the file - so that we can check and fix the problem.
Thanks.