Avast WEBforum
Other => General Topics => Topic started by: midnight on February 13, 2014, 03:56:42 PM
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ridiculous. I get this popup several times a day even when I don't have a browser open. When I click on details it shows see screenshot. I do not search with Yahoo nor do I have Java on this computer.
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By now you should know the steps to take, open a topic in the viruses and worms section and post the logs after running the tools here http://forum.avast.com/index.php?topic=53253.0
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I reckon a bad firefox extension
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Maybe it is one of this bad add-ons:
https://www.extensiondefender.com/database-firefox.php
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Firefox Extensions
Sorry but couldn't get all of the extensions in just 1 screenshot.
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No point in posting screenshots, run the tools and supply the logs in the virus and worms section for one of the malware guys to look over - it'll go much quicker if you just follow instructions ::)
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I only get these popups when I'm using Firefox. Am now using IE 11 and will continue to keep it open to see if I get anymore popups.
I know I don't have a virus or malware on my computer as I scanned with Malwarebytes and Avast quick scan.
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Just because Avast or Malwarebytes has not picked it up in a scan doesn't mean there cant be an infected extension, Avast is detecting something even when your browser is closed as you showed in the popup so if you are unwilling to follow instructions to resolve this then why even post in the first place ::)
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@ -midnight
Well you said in your first post you got this even when not using the browser.
I get this popup several times a day even when I don't have a browser open.
So that is somewhat inconsistent from what you are saying now.
I only get these popups when I'm using Firefox.
As has been stated the most likely reason is a bad add-on trying to connect to a site considered malicious by avast. So you should follow up on the advice and submit the logs so that it can be found and resolved.
I know I don't have a virus or malware on my computer as I scanned with Malwarebytes and Avast quick scan.
Otherwise what is the point of of seeking help/feedback in the forums if you aren't going to follow it.
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I get this popup several times a day even when I don't have a browser open.
I meant to say when I have Firefox open and sometime when it's minimized. I have it closed now and haven't had anymore popups.
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Instructions have been posted, either follow those or you are only wasting our time.
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I uninstalled Firefox a short while ago and haven't gotten anymore popups. Should I get anymore I will follow the instructions posted in your link.
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:-X
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Also delete Mozilla folder and try to install Firefox again and install add-ons one by one to test which one is the culprit.
C:/Users/YourName/AppData/Roaming/Mozilla
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If you have a problem and want help, then please follow the instructions from those that are trying to help you.
If you want to solve the problem on your own, why bother to post it here ???
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Also delete Mozilla folder and try to install Firefox again and install add-ons one by one to test which one is the culprit.
C:/Users/YourName/AppData/Roaming/Mozilla
I can't find C:/Users/YourName/AppData/Roaming/Mozilla so I'm not going to install it again. I'll keep using IE11, Opera and Palemoon.
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Only popups after uninstalling Firefox. I'm not going to update yet.
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So instead of handling the problem your gonna ignore it? If IE gets this way you cant just uninstall it as its part of the OS so that wont work like it did for firefox.
If you want to solve the problem on your own, why bother to post it here ???
Im with bob on this one why bother posting about it.
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So instead of handling the problem your gonna ignore it? If IE gets this way you cant just uninstall it as its part of the OS so that wont work like it did for firefox.
If you want to solve the problem on your own, why bother to post it here ???
Im with bob on this one why bother posting about it.
Their are plenty of other browsers I can use besides IE.
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Their are plenty of other browsers I can use besides IE.
Until you get those one's messed up as well.
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Their are plenty of other browsers I can use besides IE.
so what.... who cares what browser you use
why do we need to know what problems you have?
if you want help, follow the advice/suggestions given.....if not, keep it to yourselfe
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In one ear,out the other with no stop in between.
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Their are plenty of other browsers I can use besides IE.
so what.... who cares what browser you use
why do we need to know what problems you have?
if you want help, follow the advice/suggestions given.....if not, keep it to yourselfe
It's not help, it's attention that appears to be sought here.
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Like again is happening in this thread.
And haven't we been here before.
Good advice dealt out thrice,
and this is exactly what -midnight will not follow up.
Think she is afraid of going to the virus and worms section. :D
Now, dear -midnight, let us assume the possibility
that this might be a multi-browser problem, that was not tackled
because of you being stubborn again and not visiting "the computer problems doctor"?
In that case you may have an infested comp.
Please ask the opinion of the qualified removal expert to get his opinion?
Or are you afraid of essexboy ? ::)
polonus
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There are actually people on this forum who need help and are willing to follow directions.
These kind of posts from folks who don't intend to follow instructions are preventing help from
reaching those that deserve it. :(
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Their are plenty of other browsers I can use besides IE.
so what.... who cares what browser you use
why do we need to know what problems you have?
if you want help, follow the advice/suggestions given.....if not, keep it to yourselfe
It's not help, it's attention that appears to be sought here.
I beg your pardon but it's not "attention that appears to be found here."
I reinstalled Firefox with a lot less add-ons.
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Their are plenty of other browsers I can use besides IE.
so what.... who cares what browser you use
why do we need to know what problems you have?
if you want help, follow the advice/suggestions given.....if not, keep it to yourselfe
It's not help, it's attention that appears to be sought here.
yea...i think you are right..... she need to get a Facebook account
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Their are plenty of other browsers I can use besides IE.
so what.... who cares what browser you use
why do we need to know what problems you have?
if you want help, follow the advice/suggestions given.....if not, keep it to yourselfe
It's not help, it's attention that appears to be sought here.
I beg your pardon but it's not "attention that appears to be found here."
I reinstalled Firefox with a lot less add-ons.
But you still aren't willing to follow the original advice offered.
You are also still wasting our time by continuing to post about things that we really can't do anything about.
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Like again is happening in this thread.
And haven't we been here before.
Good advice dealt out thrice,
and this is exactly what -midnight will not follow up.
Think she is afraid of going to the virus and worms section. :D
Now, dear -midnight, let us assume the possibility
that this might be a multi-browser problem, that was not tackled
because of you being stubborn again and not visiting "the computer problems doctor"?
In that case you may have an infested comp.
Please ask the opinion of the qualified removal expert to get his opinion?
Or are you afraid of essexboy ? ::)
polonus
My neighbor who is an IT Tech just checked my computer and I don't have a virus.
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Hi -midnight,
But wouldn't it be groovy to have your computer checked to be absolutely free of hick-ups and malcode
by a qualified removal expert just for Valentine.
Then you would still have 2 days to hand him the logs and follow the cleansing routine.
polonus
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Like again is happening in this thread.
And haven't we been here before.
Good advice dealt out thrice,
and this is exactly what -midnight will not follow up.
Think she is afraid of going to the virus and worms section. :D
Now, dear -midnight, let us assume the possibility
that this might be a multi-browser problem, that was not tackled
because of you being stubborn again and not visiting "the computer problems doctor"?
In that case you may have an infested comp.
Please ask the opinion of the qualified removal expert to get his opinion?
Or are you afraid of essexboy ? ::)
polonus
My neighbor who is an IT Tech just checked my computer and I don't have a virus.
Still not following directions, still posting about things that don't interest us and,
still stealing time from those who need help. :( :( :(
When are you going to stop ???
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Hi -midnight,
But wouldn't it be groovy to have your computer checked to be absolutely free of hick-ups and malcode
by a qualified removal expert just for Valentine.
Then you would still have 2 days to hand him the logs and follow the cleansing routine.
polonus
"I reckon a bad firefox extension" from essesboy. I no longer have all of those extensions.
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My neighbor who is an IT Tech just checked my computer and I don't have a virus.
fine....next time, ring the door bell....dont post here
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My neighbor who is an IT Tech
Wish I would get one cent for every IT Tech that doesn't know what he is doing. I would be a multi-miljonair in one day.
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Yea, Eddy,
More computers were ruined by helpful neighbors and IT admins than were secured.
Where did I hear that story before?
An acquainted n00b is never far away. ;D
polonus
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Like again is happening in this thread.
And haven't we been here before.
Good advice dealt out thrice,
and this is exactly what -midnight will not follow up.
Think she is afraid of going to the virus and worms section. :D
Now, dear -midnight, let us assume the possibility
that this might be a multi-browser problem, that was not tackled
because of you being stubborn again and not visiting "the computer problems doctor"?
In that case you may have an infested comp.
Please ask the opinion of the qualified removal expert to get his opinion?
Or are you afraid of essexboy ? ::)
polonus
My neighbor who is an IT Tech just checked my computer and I don't have a virus.
Still not following directions, still posting about things that don't interest us and,
still stealing time from those who need help. :( :( :(
When are you going to stop ???
I don't remember asking for any help.
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My neighbor who is an IT Tech
Wish I would get one cent for every IT Tech that doesn't know what he is doing. I would be a multi-miljonair in one day.
He does know what he's doing and he's well paid by me.
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If you didn't want help then what did you post here for then ??? stop pestering us and get your neighbours help in future ::)
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Hi -midnight,
He must be a lucky man then, the same help is offered here for free.
I do this all the time in the virus and worms section here,
checking on suspicious websites to check and help avast! detection.
Al of this just for "the good of my soul " and because this is my main pastime and
one of my major passions.
polonus
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I posted because the popups were annoying.
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Hi -midnight,
He must be a lucky man then, the same help is offered here for free.
I do this all the time in the virus and worms section here,
checking on suspicious websites to check and help avast! detection.
Al of this just for "the good of my soul " and because this is my main pastime and
one of my major passions.
polonus
Hi polonus,
You are a nice person.
-midnight
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I posted because the popups were annoying.
Which would instinctively mean you were looking for help ( if not you were just seeking attention ) but refusing to comply with the suggestions offered means you were just totally wasting out time for your own selfish amusment.
Deal with your neighbour in future as we really cant be bothered.
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I posted because the popups were annoying.
Which would instinctively mean you were looking for help ( if not you were just seeking attention ) but refusing to comply with the suggestions offered means you were just totally wasting out time for your own selfish amusment.
Deal with your neighbour in future as we really cant be bothered.
No, I was just wondering why I kept getting the popups. I wasn't seeking attention nor was I trying to waste anyone's time for my own selfish amusement.
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Their are plenty of other browsers I can use besides IE.
so what.... who cares what browser you use
why do we need to know what problems you have?
if you want help, follow the advice/suggestions given.....if not, keep it to yourselfe
It's not help, it's attention that appears to be sought here.
yea...i think you are right..... she need to get a Facebook account
I have a Facebook account.
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Most people post here asking for help or advice, if your not looking for either then your practically calling out wolf when there isnt one.
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Their are plenty of other browsers I can use besides IE.
so what.... who cares what browser you use
why do we need to know what problems you have?
if you want help, follow the advice/suggestions given.....if not, keep it to yourselfe
It's not help, it's attention that appears to be sought here.
yea...i think you are right..... she need to get a Facebook account
I have a Facebook account.
What's odd is that, on the one hand, submitting logs for diagnostics will mean, for her. some user privacy is lost, but, on the other hand, running so many add-ons on Firefox will mean that her user's privacy is already out the open barn door. Not submitting these logs will mean that the second and more important issue cannot/will not be addressed, and that she seems not to understand the difference between the two, and why submitting the logs for analysis is so important.
Facebook, for example, is nothing but a data-mining operation run for profit for those who run it, and this is important, it is thus is under their control. And, once something is posted on Facebook, it is potentially released, so to speak, out into the wild for anyone savvy enough to get around the so-called privacy safeguards that Facebook chooses to put in place. That potential for lost privacy is always there just because of the way Facebook is set up and run.
I've read the entire thread, and have to agree with others here. If it is privacy you want, then don't run add-ons that can compromise that. If you've got a repeated pop-up from avast!, especially when you do not have a browser open, then you've got an infected system, and only submitting the logs will get you back to where you should be.
It's either that, or restoring your system back to factory specifications, if you ever want your system to be clean again. Submitting the requested logs is the lesser of the two evils as going back to original factory settings will mean that you will have to download all 100's of Microsoft security updates, reinstall all your programs, etc.,... I've known some home users that have had to take up to three consecutive days to get things back to the way they were before an infection occurred. Sure, restoring your system as it was when brand new will get rid of the original infection, but it will also cost you time. Please see the caution I've posted below.
Don't ever treat an alert from avast! as annoying. It is not. It's why you have it installed and running in the first place.
At least avast! is doing the job it is supposed to do, alerting you of an issue and infection you may have caused through installing a rogue and malicious add-on. That add-on would not be there unless you put it there; the likelihood of that being true in this case is high.
I've cautioned you several times not to install and run something on your system just because you can; that will most certainly lead you to an infected system in the future. It is said that the user is the most important defense mechanism against all malware, known and unknown. The system controlled by an user who does not truly know what they are doing only weakens that defense, and no a/v program present in the world can protect such a user against all malware when this is true.
You are asking for disaster and eventually an inoperable and an unusable computer if you continue doing what you have been doing. Please stop doing that. Instead, be strong and be smart. As polonus always says, be safe(r).
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Their are plenty of other browsers I can use besides IE.
so what.... who cares what browser you use
why do we need to know what problems you have?
if you want help, follow the advice/suggestions given.....if not, keep it to yourselfe
It's not help, it's attention that appears to be sought here.
yea...i think you are right..... she need to get a Facebook account
I have a Facebook account.
What's odd is that, on the one hand, submitting logs for diagnostics will mean, for her. some user privacy is lost, but, on the other hand, running so many add-ons on Firefox will mean that her user's privacy is already out the open barn door. Not submitting these logs will mean that the second and more important issue cannot/will not be addressed, and that she seems not to understand the difference between the two, and why submitting the logs for analysis is so important.
Facebook, for example, is nothing but a data-mining operation run for profit for those who run it, and this is important, it is thus is under their control. And, once something is posted on Facebook, it is potentially released, so to speak, out into the wild for anyone savvy enough to get around the so-called privacy safeguards that Facebook chooses to put in place. That potential for lost privacy is always there just because of the way Facebook is set up and run.
I've read the entire thread, and have to agree with others here. If it is privacy you want, then don't run add-ons that can compromise that. If you've got a repeated pop-up from avast!, especially when you do not have a browser open, then you've got an infected system, and only submitting the logs will get you back to where you should be.
It's either that, or restoring your system back to factory specifications, if you ever want your system to be clean again. Submitting the requested logs is the lesser of the two evils as going back to original factory settings will mean that you will have to download all 100's of Microsoft security updates, reinstall all your programs, etc.,... I've known some home users that have had to take up to three consecutive days to get things back to the way they were before an infection occurred. Sure, restoring your system as it was when brand new will get rid of the original infection, but it will also cost you time. Please see the caution I've posted below.
Don't ever treat an alert from avast! as annoying. It is not. It's why you have it installed and running in the first place.
At least avast! is doing the job it is supposed to do, alerting you of an issue and infection you may have caused through installing a rogue and malicious add-on. That add-on would not be there unless you put it there; the likelihood of that being true in this case is high.
I've cautioned you several times not to install and run something on your system just because you can; that will most certainly lead you to an infected system in the future. It is said that the user is the most important defense mechanism against all malware, known and unknown. The system controlled by an user who does not truly know what they are doing only weakens that defense, and no a/v program present in the world can protect such a user against all malware when this is true.
You are asking for disaster and eventually an inoperable and an unusable computer if you continue doing what you have been doing. Please stop doing that. Instead, be strong and be smart. As polonus always says, be safe(r).
The first popup showed " Webshield blocked a harmful webpage or file." I didn't get any of the red popups showing threat detected. I uninstalled Firefox, no more popups, later reinstalled Firefox with fewer extensions, still no popups. I haven't installed any new programs. I am very careful about what I click on. I have had Facebook since 2009.
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Most people post here asking for help or advice, if your not looking for either then your practically calling out wolf when there isnt one.
::)
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Stop whining and go do something useful.
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I'm not whining!
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Most of the guys that have posted in this thread other than polonus should be ashamed of themselves, you are going out of your way to pick on this poor woman, just because she didn't ask or want your help doesn't give you the right to bully her, especially Eddy with his last comment :(
I stopped posting here before due to this kind of fanatical pack behaviour, sad to see the small sad men that think they are experts still like to pick on others from the safety of their computers.
Disgusting :'(
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Would someone please lock this thread. It has run its course. ::)
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Most of the guys that have posted in this thread other than polonus should be ashamed of themselves, you are going out of your way to pick on this poor woman, just because she didn't ask or want your help doesn't give you the right to bully her, especially Eddy with his last comment :(
I stopped posting here before due to this kind of fanatical pack behaviour, sad to see the small sad men that think they are experts still like to pick on others from the safety of their computers.
Disgusting :'(
You are apparently jumping to conclusions and should totally familiarize yourself with all of the facts before assuming that
we are picking on or ganging up on -Midnight.
Most of us have gone out of our way to help her on numerous occasions.
When a person asks for help and doesn't except it or follow the instructions to solve the problem,
then they are stealing time from those that actually need and want help.
This isn't the first time that the same person has asked for help and then decided not to accept the help.
The responses in this thread are actually a culmination of all of the things that have happened in prior posts.
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YES (lock this thread.)
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My problem has been solved and I have nothing else to say so please lock or close this thread.
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This is, again, something you should know how to do.
Using you first post, click "modify">in the subject line type "[Resolved]" :)
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Most of the guys that have posted in this thread other than polonus should be ashamed of themselves, you are going out of your way to pick on this poor woman, just because she didn't ask or want your help doesn't give you the right to bully her, especially Eddy with his last comment :(
I stopped posting here before due to this kind of fanatical pack behaviour, sad to see the small sad men that think they are experts still like to pick on others from the safety of their computers.
Disgusting :'(
You are apparently jumping to conclusions and should totally familiarize yourself with all of the facts before assuming that
we are picking on or ganging up on -Midnight.
Most of us have gone out of our way to help her on numerous occasions.
When a person asks for help and doesn't except it or follow the instructions to solve the problem,
then they are stealing time from those that actually need and want help.
This isn't the first time that the same person has asked for help and then decided not to accept the help.
The responses in this thread are actually a culmination of all of the things that have happened in prior posts.
Bob I'm not jumping to conclusions at all, even though I don't login often I still check the forums multiple times a day, Midnight didn't ask for help, if you check her original post she posted a screenshot of the message she was getting but DIDN'T ask for help.
It is just sad that so called mature adult men can treat a lady like that & think that is ok, Eddy's last comment was completely uncalled for & all the other posters seemed to take enjoyment out of the way Midnight was being treated & were basically ganging up on her.
As I said it was behaviour like that in the past on this forum that caused me to stop using Avast & from posting here.
I agree that the thread should be closed but think that some that have posted in here should take a good hard look at themselves, they wouldn't treat their friends or family like that.
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Bob I'm not jumping to conclusions at all, even though I don't login often I still check the forums multiple times a day, Midnight didn't ask for help, if you check her original post she posted a screenshot of the message she was getting but DIDN'T ask for help.
This is support forum, what else are we to assume shes looking for if she doesnt state the purpose of the thread. This also isnt her first post that shes unwilling to accept help.
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Let's see...
1)
This is ridiculous. I get this pop-ups several times a day even when I don't have a browser open.
If you post that on a support webboard (including screenshots), it is asking for help. If it was not mend to be so, she should have not posted anything at all.
2)
I only get these pop-ups when I'm using Firefox. Am now using IE 11 and will continue to keep it open to see if I get anymore popups.
I know I don't have a virus or malware on my computer as I scanned with Malwarebytes and Avast quick scan.
If there is/was no malware than she would not have gotten those pop-ups.
3)
I don't have a browser open.
And a bit later...
I only get these pop-ups when I'm using Firefox
So what is it? Looks to me it only happens/happened when a browser (in this case FireFox) was opened. It can't be both. Either you have a browser open or not. You can't be "kinda pregnant".
4)
I un-installed Firefox a short while ago and haven't gotten anymore pop-ups.
This clearly shows there was malware on the system.
5)
I can't find C:/Users/YourName/AppData/Roaming/Mozilla
Let me *cough* guess.. Show hidden/system folders/files is disabled.
6)
Only pop-ups after un-installing Firefox. I'm not going to update yet.
avast releases updates to protect a system as best as possible. Not installing them is like installing locks on the doors/windows in a house but not use them.
7)
Their are plenty of other browsers I can use besides IE.
I agree. There are even still DOS based browsers you can use. Text only.
8)
I beg your pardon but it's not "attention that appears to be found here." I reinstalled Firefox with a lot less add-ons.
If you don't want attention, you shouldn't have posted here in the first place.
9)
My neighbor who is an IT Tech just checked my computer and I don't have a virus.
Maybe not a virus, but it sure was malware that you had/have on your system.
10)
He does know what he's doing and he's well paid by me.
So you say you don't want help but at the same time you ask your neighbor for help. A good neighbor will help for free. Definitely a sign that he doesn't have a clue and just wants to make money.
11)
The first popup showed " Webshield blocked a harmful webpage or file." I didn't get any of the red popups showing threat detected
Blocking a harmful webpage/file is saying a threat is detected and blocked.
12)
I uninstalled Firefox, no more popups, later reinstalled Firefox with fewer extensions, still no popups. I haven't installed any new programs. I am very careful about what I click on.
No you are not careful about what you click on. If you where, you wouldn't have had a malicious extension. And you wouldn't have had malware again on your system.
13)
My problem has been solved
No, it hasn't. It is the way you use/handle a computer that gets it infected. And it is not the first time. You really should learn about "securing" your system. I suggest you start with using a limited account unless it is really needed to use a account with admin rights.
BanziBaby,
sad to see the small sad men that think they are experts still like to pick on others from the safety of their computers.
Just a small hint: I have build my first computer with transistors, resistors etc. I had to make/design my own electronic scheme, print board etc.
So far the only small sad man is you. There are several experts here who have tried/offered to help her. But although she is asking for help, she is not willing/able/capable of providing the information that is needed in order to help her. It is really simple. Look at what craigb said in his first reaction to her post. If she had done as asked, there was no need for her to remove and install FireFox. She would not have had to paid here neighbor to "solve" the problem. And the sad thing is.. The real problem still isn't solved. It is a pebkac error.
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Eddy,
Have read your posts for many years and , shall we say, you have raised my eyebrows more than once.... not always for the best reasons!!! :)
This last post was brilliant and hopefully will be listened to by them that will not listen? Although, sadly, I doubt it.
You and the other helpful folks here deserve a medal for your patience.
Phil
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Bob I'm not jumping to conclusions at all, even though I don't login often I still check the forums multiple times a day, Midnight didn't ask for help, if you check her original post she posted a screenshot of the message she was getting but DIDN'T ask for help.
This is support forum, what else are we to assume shes looking for if she doesnt state the purpose of the thread. This also isnt her first post that shes unwilling to accept help.
Well that is really the point isn't it?. This is a Support Forum and NOT a Chat Room!
On a support forum, when you post you are typically providing help/information that is relevant to someone's problems or you describe/explain experiences you've had with Security in the appropriate Forum or you are ASKING for Help for an issue you hope someone else can help you with.
You don't use a support forum for trivial banter, arrogant denials and simply posting something to see what happens.
@ Banzi
And this is a support forum that includes all users. And it was users that responded here. Please keep the sexest conotations to yourself. Man, women we're all users equally participating in a SUPPORT FORUM.
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My problem has been solved and I have nothing else to say so please lock or close this thread.
I posted the above ^ yesterday but I have to ask why this thread is still open. Once again I'm asking for it to be locked or closed.
Thank you.
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My problem has been solved and I have nothing else to say so please lock or close this thread.
I posted the above ^ yesterday but I would like to know why this thread is still open.
Simple solution... Everyone stop posting and it will disappear.....