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Business Products => Archive (Legacy) => Avast Business => USA Education Products => Topic started by: david_leigh on February 14, 2014, 08:59:16 AM

Title: cleaned computers still show infected in AEA
Post by: david_leigh on February 14, 2014, 08:59:16 AM

So, I see a computer with a red icon in the AEA.  I go and clean it up on the computer (we won't even talk about how difficult it is to access the client's Virus Chest).  Must I manually mark it as clean each time or should I expect it to refresh its status automatically (it hasn't after a few weeks)?

Thanks

Title: Re: cleaned computers still show infected in AEA
Post by: Infratech Solutions on February 14, 2014, 10:56:42 AM

To mark a machine as "clean" is a manual task.

Title: Re: cleaned computers still show infected in AEA
Post by: david_leigh on February 17, 2014, 09:29:01 AM

Thanks!