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Other => Viruses and worms => Topic started by: r055c0z on February 14, 2014, 02:16:46 PM

Title: the ol' stopping at awsrvrt.sys problem again (take 2)
Post by: r055c0z on February 14, 2014, 02:16:46 PM
Reposting - my original post glitched out a bit when I submitted it, keeps telling me I've already posted it but it doesnt appear in the forum, mods feel free to delete this if I've doubled up

Would you believe both my father and my father in law have managed to knacker their computers up with pretty much the same issue.  Dad's was stopping at awsrvrt.sys but now makes it as far as mup.sys before stopping at the same point, and the father in law's just stops at aswrvrt.sys

I've taken the HDD from dad's pc and plugged it into another box, same issue.  I was then reading about some of the outstanding work done by essexboy on this forum and was hoping I could steal some of his time too :) 

I've run the reatogo boot disk and FRST for the first pc (the one now stopping at mup.sys), and attached the file to this post, if I can be super cheeky I'll attach the file for the second pc (the one stopping at aswrvrt.sys) soon.
Title: Re: the ol' stopping at awsrvrt.sys problem again (take 2)
Post by: essexboy on February 14, 2014, 02:21:25 PM
Hi initially I will remove the malware and see if that enables a boot

Download the attached fixlist.txt to the same location as FRST
Run FRST and press FIX
On completion try a normal boot

Title: Re: the ol' stopping at awsrvrt.sys problem again (take 2)
Post by: r055c0z on February 14, 2014, 02:33:41 PM
it stops at the same point as before (mup.sys)

did you need me to run the FRST tool again?
Title: Re: the ol' stopping at awsrvrt.sys problem again (take 2)
Post by: essexboy on February 14, 2014, 04:31:36 PM
OK next method will be to run a restore point

Download the attached fixlist.txt to the same location as FRST
Run FRST and press fix
Again try a normal reboot

Title: Re: the ol' stopping at awsrvrt.sys problem again (take 2)
Post by: r055c0z on February 14, 2014, 11:13:18 PM
Looks like thats done the trick!

Can I push the friendship and get you to have a look at the file from my father in law's pc?
Title: Re: the ol' stopping at awsrvrt.sys problem again (take 2)
Post by: essexboy on February 15, 2014, 02:56:45 PM
On this one we will hit the restore point first as there is also some adware to be removed, but we can look at than when you are back up

Download the attached fixlist.txt to the same location as FRST
Run FRST and press fix.

On completion try a normal boot

Title: Re: the ol' stopping at awsrvrt.sys problem again (take 2)
Post by: r055c0z on February 16, 2014, 12:48:34 AM
Looks like you've done it again :)

Thanks for all your help essexboy, it's people like you who make the internet the amazing place it is.
Title: Re: the ol' stopping at awsrvrt.sys problem again (take 2)
Post by: essexboy on February 16, 2014, 12:30:08 PM
There is some adware to remove on the second system

Please download AdwCleaner (http://www.bleepingcomputer.com/download/adwcleaner/) by Xplode onto your desktop.