Avast WEBforum

Consumer Products => Avast Mobile Apps => Avast Anti-Theft for Android => Topic started by: Aesa on February 14, 2014, 09:18:24 PM

Title: Locate command not responding
Post by: Aesa on February 14, 2014, 09:18:24 PM
I have a few devices that will not respond to the Locate command.  All have 4 bar signals, I am looking at them as I type this.  Any idea as to what might cause this issue?

All devices have the latest versions of AV and Anti-Theft installed.

Galaxy Tab 7  SGH-T869
Title: Re: Locate command not responding
Post by: TheUltimateG on February 21, 2014, 03:38:54 AM
I have noticed that when updating a rooted device the Anti-Theft is disabled. Make sure it is enabled and all issues are resolved then reboot the phone and try again.