Avast WEBforum

Business Products => Archive (Legacy) => Avast Business => Avast Endpoint Protection => Topic started by: Avast332 on February 18, 2014, 12:47:05 AM

Title: Help I bought something while in avastsafe zone now its not on my comp
Post by: Avast332 on February 18, 2014, 12:47:05 AM

basically I was trying to buy a malware bytes full license file.

and I went in avast safe zone to make the transacation. It was 14 dollars in change. basically 15 bucks.

anyways long story short.


It's not on my computer. How can I get it back because does this mean I lose my money? It's as if the download didn't take place cause I was in avast safe zone?

Title: Re: Help I bought something while in avastsafe zone now its not on my comp
Post by: Avast332 on February 18, 2014, 12:54:18 AM

my paypal says I was charged to. So IDK what to do

Title: Re: Help I bought something while in avastsafe zone now its not on my comp
Post by: Eddy on February 18, 2014, 12:57:29 AM

Check your mail to see if you have received a confirmation and/or license.
If not, contact cleverbridge.
They are handling the sales for malwarebytes.
https://store.malwarebytes.org/342/?scope=opcuseco&id=PVbBdCWe1c (https://store.malwarebytes.org/342/?scope=opcuseco&id=PVbBdCWe1c)

edit:
If you have bought pro, you are either posting in the wrong section here or you have bought the wrong version.
Heck, you are posting in the wrong section here anyway since this has nothing to do with avast.