Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: paydepst on March 01, 2014, 08:20:50 PM

Title: HTTP Server Error Message when updating...
Post by: paydepst on March 01, 2014, 08:20:50 PM

I've been using Avast Free for years and today I started getting this message when updating my virus definitions. Nothing has changed on my computer so this has to be something with Avast. I'm not operating behind a firewall and I connect directly for updates.

Any clue what is going on?

Title: Re: HTTP Server Error Message when updating...
Post by: Asyn on March 01, 2014, 08:24:01 PM

- Which version of avast! Free..??
- OS..?? (32/64 Bit..? - which SP..?)
- Other security related software installed..??

Title: Re: HTTP Server Error Message when updating...
Post by: essexboy on March 01, 2014, 08:24:16 PM

Looks like a server problem as I am getting it as well

Title: Re: HTTP Server Error Message when updating...
Post by: cynderella28 on March 01, 2014, 08:29:31 PM

Good to know I'm not the only one having this problem. 

Title: Re: HTTP Server Error Message when updating...
Post by: beerslayer on March 01, 2014, 08:29:57 PM

I think Avast's server is down at the moment.  I'm seeing the same issue.

Some more info:
The error refers to the URL http://v0831702.ivps9x.u.avast.com
When I ping "avast.com", I get a quick response.  When I ping "u.avast.com", however, I get no response at all other than "Ping request could not find host u.avast.com".  So it's not their entire domain that's down, just this one subdomain.

Unfortunately, I see no way other than this forum to alert them to their server being down.  I don't like feeling unprotected.

Hopefully they'll realize their server's not working and fix it soon.

Title: Re: HTTP Server Error Message when updating...
Post by: essexboy on March 01, 2014, 08:30:58 PM

Streaming updates are still working I received the last one 7 minutes ago

Title: Re: HTTP Server Error Message when updating...
Post by: neotruth on March 01, 2014, 08:36:22 PM

Same here.

"Error: HTTP server returned error"

Have tried 3 times. It's not you... it's them.

Title: Re: HTTP Server Error Message when updating...
Post by: Asyn on March 01, 2014, 08:37:00 PM

Quote from: essexboy on March 01, 2014, 08:24:16 PM

Looks like a server problem as I am getting it as well

Confirmed. I suggest to try it again later/tomorrow.

Title: Re: HTTP Server Error Message when updating...
Post by: Secondmineboy on March 01, 2014, 08:38:21 PM

Also error here. Server issues.

Title: Re: HTTP Server Error Message when updating...
Post by: MrDJ on March 01, 2014, 08:48:11 PM

same here.
just renewed internet security yesterday and got the same error as everyone else after latest update.

4 attempts and its now working.

Title: Re: HTTP Server Error Message when updating...
Post by: Asyn on March 01, 2014, 08:51:40 PM

It should work now.

Title: Re: HTTP Server Error Message when updating...
Post by: beerslayer on March 01, 2014, 09:41:26 PM

Confirmed.  I just got an update successfully.

Title: Re: HTTP Server Error Message when updating...
Post by: paydepst on March 02, 2014, 01:38:26 AM

Appears to be fine now.