Avast WEBforum
Other => General Topics => Topic started by: patsy-21 on March 03, 2014, 02:50:18 PM
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Hi.. My Safezone browser will not load. I have tried resetting it and repairing it, but no go.. can anyone help please?
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Since a repair didn't solved it...
Perform a clean install.
1. Download Avastclear, Rejzors uninstall tool and the appropriate Avast program edition.
Here are the installer links. Note: You need to be ONLINE during this install.
http://files.avast.com/iavs9x/avast_free_antivirus_setup_online.exe (http://files.avast.com/iavs9x/avast_free_antivirus_setup_online.exe)
http://files.avast.com/iavs9x/avast_pro_antivirus_setup_online.exe (http://files.avast.com/iavs9x/avast_pro_antivirus_setup_online.exe)
http://files.avast.com/iavs9x/avast_internet_security_setup_online.exe (http://files.avast.com/iavs9x/avast_internet_security_setup_online.exe)
http://files.avast.com/iavs9x/avast_premier_antivirus_setup_online.exe (http://files.avast.com/iavs9x/avast_premier_antivirus_setup_online.exe)
Avastclear : http://files.avast.com/iavs9x/avastclear.exe (http://files.avast.com/iavs9x/avastclear.exe)
Rejzors Uninstall tool: http://rejzor.wordpress.com/avast-cleanup-tool/ (http://rejzor.wordpress.com/avast-cleanup-tool/)
2. Uninstall Avast by control panel [If you don't have Avast in control Panel go to #4]
3. Uninstall in Safe Mode using Avastclear.
http://www.avast.com/uninstall-utility (http://www.avast.com/uninstall-utility)
4. Run Rejzors Uninstall Utility in Normal Mode (removes traces avastclear doesn't) - reboot.
http://rejzor.wordpress.com/avast-cleanup-tool/ (http://rejzor.wordpress.com/avast-cleanup-tool/)
5. Be Sure Too Check Once Uninstall is Complete:Device Manager>View>Show Hidden Devices
If there is anything related to Avast with a yellow triangle then uninstall it (highlight, right click) and reboot.
6. Install the version you downloaded.
7. Reboot.
offline installers:
http://files.avast.com/iavs9x/avast_free_antivirus_setup.exe (http://files.avast.com/iavs9x/avast_free_antivirus_setup.exe)
http://files.avast.com/iavs9x/avast_pro_antivirus_setup.exe (http://files.avast.com/iavs9x/avast_pro_antivirus_setup.exe)
http://files.avast.com/iavs9x/avast_internet_security_setup.exe (http://files.avast.com/iavs9x/avast_internet_security_setup.exe)
http://files.avast.com/iavs9x/avast_premier_antivirus_setup.exe (http://files.avast.com/iavs9x/avast_premier_antivirus_setup.exe)
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Many thanks for your help.