Avast WEBforum

Other => Viruses and worms => Topic started by: comet304 on March 07, 2014, 05:20:53 PM

Title: Still getting popups and junkl on internet even after full scan was done
Post by: comet304 on March 07, 2014, 05:20:53 PM

I am getting popups to update my internet and constant advertising when I am browsing so I installed this package hoping to get rid of all that junk but even after a full scan I still have the issue.  Seems like this product does not work at all

Title: Re: Still getting popups and junkl on internet even after full scan was done
Post by: essexboy on March 07, 2014, 05:22:03 PM

I suspect we are looking at adware/PUP's

Download OTL (http://oldtimer.geekstogo.com/OTL.exe)  to your Desktop
Secondary link (http://www.itxassociates.com/OT-Tools/OTL.exe)

• Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.

(https://dl.dropboxusercontent.com/u/73555776/OTL_Main_Tutorial.gif)

• Select All Users
  
• Select LOP and Purity
• Under the Custom Scan box paste this in

netsvcs
BASESERVICES
%SYSTEMDRIVE%\*.exe
c:\program files (x86)\Google\Desktop
c:\program files\Google\Desktop
dir "%systemdrive%\*" /S /A:L /C
/md5start
rpcss.dll
/md5stop
CREATERESTOREPOINT

• Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
  
  • When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
    
  • Attach  both logs