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Other => General Topics => Topic started by: Yezinki on March 26, 2014, 06:20:19 PM

Title: G Chrome issue!
Post by: Yezinki on March 26, 2014, 06:20:19 PM
Hi,

Clean unistalled & than reinstalled Google Chrome browsers on 2 machines in my office, using the same dsl router modem and both online.

When pressed Ctrl + H, on either see 3 names vs 2 of each?

Any ideas, suggestions why?

Hoping to hear from you experts.

Thanks!
Title: Re: G Chrome issue!
Post by: bob3160 on March 26, 2014, 10:46:20 PM
Hi,

Clean unistalled & than reinstalled Google Chrome browsers on 2 machines in my office, using the same dsl router modem and both online.

When pressed Ctrl + H, on either see 3 names vs 2 of each?

Any ideas, suggestions why?

Hoping to hear from you experts.

Thanks!
To see  where, when and who accessed your google account, got to:
https://www.google.com/settings/security (https://www.google.com/settings/security)
once signed in, select "view all events" in the recent activity window.
Make sure all those entry are actually you.
If not, use the "recovery and alert" information.
Title: Re: G Chrome issue!
Post by: Yezinki on March 27, 2014, 01:45:28 PM
Thanks bob3160 for your expert advice.

I did see a login from an unusual place so reset my GMail pw.

I have a few questions:

1.  Have added my Yahoo and Hotmail account to this.......should I reset there passwords too?

2. Still see 3 machine's when clicked on Ctrl+H?

3. How to clean uninstall Chrome?

Regards!
Title: Re: G Chrome issue!
Post by: bob3160 on March 27, 2014, 01:52:25 PM
I would definitely change the rest of the passwords.
Have you cleared the history and taken a look to see if the third computer is still listed ???
To totally remove Chrome: https://support.google.com/chrome/answer/95319?hl=en (https://support.google.com/chrome/answer/95319?hl=en)
Title: Re: G Chrome issue!
Post by: Yezinki on March 27, 2014, 02:02:01 PM
Correct, despite clearing history see 3 computers. ???
Title: Re: G Chrome issue!
Post by: bob3160 on March 27, 2014, 02:47:21 PM
You need to look at your detailed history to see if the "stranger" still has access.
Since you've changed your password, you also need to make sure that you are the only one
accessing your account. This may also help:
http://forum.avast.com/index.php?topic=93544.msg1056511#msg1056511 (http://forum.avast.com/index.php?topic=93544.msg1056511#msg1056511)

Title: Re: G Chrome issue!
Post by: Yezinki on March 27, 2014, 05:24:42 PM
Hi bob3160, resetting the PWs of my Yahoo and Hotmail help reduce spam alot, but still see 3 machines when history is clicked. Would you recommend uninstalling & re installing Chrome on both?

Another thing as W7 was installing its updates, displaying not to shut down the computer my laptop's battery died, now I see 1 updated failed installed, any suggestions?

Thanks!
Title: Re: G Chrome issue!
Post by: bob3160 on March 27, 2014, 05:37:37 PM
Hi bob3160, resetting the PWs of my Yahoo and Hotmail help reduce spam alot, but still see 3 machines when history is clicked. Would you recommend uninstalling & re installing Chrome on both?

Another thing as W7 was installing its updates, displaying not to shut down the computer my laptop's battery died, now I see 1 updated failed installed, any suggestions?

Thanks!
The question is if that third computer has current access. History will always be there since it did happen.
As long as that unauthorized access isn't currently happening, I would not re-install Chrome.
Hope you've learned a lesson never to update Windows unless plugged into a wall outlet.
Have you rebooted your system since the problem ???
Any error messages ???

Title: Re: G Chrome issue!
Post by: Yezinki on March 27, 2014, 07:10:22 PM

The question is if that third computer has current access. History will always be there since it did happen.
As long as that unauthorized access isn't currently happening, I would not re-install Chrome.
Hope you've learned a lesson never to update Windows unless plugged into a wall outlet.
Have you rebooted your system since the problem ???
Any error messages ???
[/quote]

1. It was on access on a different (few weeks ago) country using Opera mini browser, so that means it a mobile access?

2. yes rebooted the system, no error messages but W7 update history shows that 1 update failed?
Title: Re: G Chrome issue!
Post by: bob3160 on March 27, 2014, 07:25:15 PM

The question is if that third computer has current access. History will always be there since it did happen.
As long as that unauthorized access isn't currently happening, I would not re-install Chrome.
Hope you've learned a lesson never to update Windows unless plugged into a wall outlet.
Have you rebooted your system since the problem ???
Any error messages ???

1. It was on access on a different (few weeks ago) country using Opera mini browser, so that means it a mobile access?

2. yes rebooted the system, no error messages but W7 update history shows that 1 update failed?

1. yes
2. look at the update history get the info for the failed update and install it manually.
Title: Re: G Chrome issue!
Post by: Yezinki on March 27, 2014, 08:00:20 PM
1. Update history screenshot.

2. No error messages on reboot.

2. The access was from a different country, most likely a mobile device.
Title: Re: G Chrome issue!
Post by: bob3160 on March 27, 2014, 08:28:00 PM
Manual downloads:
http://www.microsoft.com/en-us/download/details.aspx?id=42193 (http://www.microsoft.com/en-us/download/details.aspx?id=42193)
http://www.microsoft.com/en-us/download/details.aspx?id=41903 (http://www.microsoft.com/en-us/download/details.aspx?id=41903)

Title: Re: G Chrome issue!
Post by: Yezinki on March 27, 2014, 08:44:20 PM
1. http://www.microsoft.com/en-us/download/details.aspx?id=42193 .........this is for Vista and not W7 or it doesn't matter?  :-X

2. The reason for having Chrome is that it shall sync with my cell, Nexus 5...... I can uninstall Chrome on both & have FF on one and Opera or Safari on the other or either of the 3 on both?  :-\
Title: Re: G Chrome issue!
Post by: bob3160 on March 27, 2014, 09:23:15 PM
1. http://www.microsoft.com/en-us/download/details.aspx?id=42193 (http://www.microsoft.com/en-us/download/details.aspx?id=42193) .........this is for Vista and not W7 or it doesn't matter?  :-X

2. The reason for having Chrome is that it shall sync with my cell, Nexus 5...... I can uninstall Chrome on both & have FF on one and Opera or Safari on the other or either of the 3 on both?  :-\
1. try this one: http://www.microsoft.com/en-us/download/details.aspx?id=42215 (http://www.microsoft.com/en-us/download/details.aspx?id=42215)  Sorry.
2 I have all 3 on my computers and Android devices but have Chrome set as the default.
Title: Re: G Chrome issue!
Post by: Yezinki on March 27, 2014, 10:33:59 PM
I shall try the one posted or restore the last complete back up taken of my machine's C drive.

How can one create a desktop short cut for GMail?

Thanks again.
Title: Re: G Chrome issue!
Post by: bob3160 on March 27, 2014, 11:40:30 PM
(clip)

How can one create a desktop short cut for GMail?

Thanks again.
(I used Chrome to accomplish this since it's my default browser.)
Go to:
(http://www.screencast-o-matic.com/screenshots/u/Lh/1395959431907-82898.png)
Once your gmail account opens, do the following:
(http://www.screencast-o-matic.com/screenshots/u/Lh/1395959550968-86666.png)
Accept the following or, unselect the one you don't want:
(http://www.screencast-o-matic.com/screenshots/u/Lh/1395959816054-20098.png)
This is what you'll see on your desktop:
(http://www.screencast-o-matic.com/screenshots/u/Lh/1395959950173-53632.png)


Your wallpaper will be different. :)

Title: Re: G Chrome issue!
Post by: digmor crusher on March 28, 2014, 03:01:01 AM
You can also use Google Mail Checker which will put a Gmail icon in the top righthand corner of Chrome.
Title: Re: G Chrome issue!
Post by: Yezinki on March 28, 2014, 09:35:42 PM
bob3160, issue got resolved, had the history checked in Advanced sync options, what do you generally recommend to check since I have Android devices plus G Chrome as default browser on all my machines?  :)

Thanks.

Btw  http://www.microsoft.com/en-us/download/confirmation.aspx?id=42215   update wont install, during install displays not for this computer?  :-\

The other got installed but in windows updates doesn't show?  :-X
Title: Re: G Chrome issue!
Post by: bob3160 on March 28, 2014, 10:42:48 PM
What version of IE do you have installed ???
Title: Re: G Chrome issue!
Post by: Yezinki on March 28, 2014, 11:09:04 PM
IE 11.
Title: Re: G Chrome issue!
Post by: bob3160 on March 28, 2014, 11:59:38 PM
IE 11.
That explains why you didn't need an update for IE9. :)