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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: sef on March 31, 2014, 05:34:54 PM

Title: Opt out
Post by: sef on March 31, 2014, 05:34:54 PM
I just update to the latest version. A large message talks about privacy and what Avast collects. It also states to opt out of sharing, etc., to go to your account and there you can opt out. I find no place to opt out. How does one opt out?
Title: Re: Opt out
Post by: Para-Noid on March 31, 2014, 07:04:30 PM
You can opt-out from within the GUI. GUI>Settings>Community

Why do you not want to participate? The information gathered is not personal but relates to avast and helps avast become better.
Title: Re: Opt out
Post by: sef on March 31, 2014, 07:14:28 PM
Wrong Opt out.

I know about opting out of the community. This is a new opt out message that has never come up before. On updating the process is stopped with a large box that must be read. This explains the Avast data collection and marketing policies. Here it states to opt out of third party marketing you must go into your Avast account and opt out from there. Only, there is no opt out option in my account pages. I have accessed my account from inside Avast and online at the Avast website. No opt out at either location.
Title: Re: Opt out
Post by: newview on April 01, 2014, 12:06:07 AM
Wrong Opt out.

I know about opting out of the community. This is a new opt out message that has never come up before. On updating the process is stopped with a large box that must be read. This explains the Avast data collection and marketing policies. Here it states to opt out of third party marketing you must go into your Avast account and opt out from there. Only, there is no opt out option in my account pages. I have accessed my account from inside Avast and online at the Avast website. No opt out at either location.

I just updated and also saw this Avast notice of data collection for marketing.
I also looked everywhere in the Avast GUI for the opt-out. 

Apparently it's hidden pretty good..
Title: Re: Opt out
Post by: Para-Noid on April 01, 2014, 12:27:52 AM
I couldn't find anything about opting-out at the my.avast.com website. But, I do know this, whenever you download
and install "any" software the producers have a record of it somewhere. avast uses some of this information to know
how many machines are protected by them and to send vps updates. avast also uses this information to find out how
each person uses their products. By doing this avast is in a better position for future development purposes.
Title: Re: Opt out
Post by: been on April 01, 2014, 12:47:27 AM
Offering an opt out then not following through could create legal issues, especially within the EU. I'd suggest that Avast might want to quickly clarify the situation.
Title: Re: Opt out
Post by: dwmtractor on April 28, 2014, 01:06:57 PM
I agree with the above posters ... Avast! has created an expectation that (1) they will do targeted marketing to our account unless we opt out and (2) that they have provided a way to opt out.  To fail to offer this option is unacceptable.

I am getting very close to uninstalling Avast!  The only reason I have yet to do so is that I've been too busy to research an alternative.   But between their bundling of crapware and their marketing strategies, it is becoming clear that Avast! has jumped the shark in terms of ethically handling their customers.  This is just one more piece of evidence.
Title: Re: Opt out
Post by: MartinZ on April 29, 2014, 10:31:51 AM
Hi guys,

sorry for the confusion, will correct the message. You can opt-out in the browser plugin settings, checkbox "CommunityIQ".
I apologize for the confusion.
Title: Re: Opt out
Post by: AdrianH on April 29, 2014, 11:41:55 AM
Hi guys,

sorry for the confusion, will correct the message. You can opt-out in the browser plugin settings, checkbox "CommunityIQ".
I apologize for the confusion.

And what happens if you do not use the browser plugins?
Title: Re: Opt out
Post by: abruptum on April 29, 2014, 11:55:14 AM
Hi guys,

sorry for the confusion, will correct the message. You can opt-out in the browser plugin settings, checkbox "CommunityIQ".
I apologize for the confusion.

And what happens if you do not use the browser plugins?

Good question.
Title: Re: Opt out
Post by: AdrianH on April 29, 2014, 03:04:54 PM

And what happens if you do not use the browser plugins?

If you have not installed it, you are not exposed to its features.

There is nothing in the Privacy Notice to suggest that avast will only collect information if you install the browser plugins.
Title: Re: Opt out
Post by: midnight on April 29, 2014, 03:07:40 PM
Which browser plug ins?   ???
Title: Re: Opt out
Post by: AdrianH on April 29, 2014, 03:27:34 PM
Which browser plug ins?   ???

 ::) ::) (http://s26.postimg.org/ihmc9ydy1/head20bash.gif) 

The AVAST browser plugins  :-X :o
Title: Re: Opt out
Post by: Tetsuo on April 29, 2014, 04:15:11 PM

If you have not installed it, you are not exposed to its features.

There is nothing in the Privacy Notice to suggest that avast will only collect information if you install the browser plugins.

I didn't mean that Avast will only collect information if you install the browser plugin. Actually Avast collects info also when you click on the GUI -  but that's another story...
I just said that if you have not installed it (the plugin), you don't have to worry about  the plugin itself collecting info - and obviously you cannot opt out, since you have not installed it!
Title: Re: Opt out
Post by: DeadCaL on May 12, 2014, 01:58:40 AM
Hi guys,

sorry for the confusion, will correct the message. You can opt-out in the browser plugin settings, checkbox "CommunityIQ".
I apologize for the confusion.

Where is this exactly?  The Firefox extension has no options to speak of from within Firefox.
Title: Re: Opt out
Post by: REDACTED on June 06, 2015, 10:25:31 PM
This has NOT been resolved. We just installed a new version of Avast on a new laptop and the same information sharing message shows up yet there it NO opt out option in the Avast program. There are options to not send information specifically from the firefox extension but this is not what the message state. It sounds like it is saying that information that is collected from PC scans will be shared. If this is true you need an opt out option IN THE PROGRAM, if not you need to change the message and clarify what you mean. If this is not fixed soon it will certainly lead to legal issues.
Title: Re: Opt out
Post by: essexboy on June 06, 2015, 10:57:22 PM
This is where you opt out
Title: Re: Opt out
Post by: DavidR on June 06, 2015, 11:05:31 PM
@ tornoskvox
That is the problem with opening a topic that is over a year old, the program versions will have changed and some elements many have been renamed and or repositioned.

Any shared information would be anonymous data, generally this will be about and detections, etc..

Within the avast Program this is in the avastUI > Settings > General > Participate in the Avast community.
Title: Re: Opt out
Post by: REDACTED on June 06, 2015, 11:44:43 PM
 You also got Avast Online Security participation in statistics that I believe what the old topic refer to when they talked about "Avast plugin".

https://www.avast.com/en-us/faq.php?article=AVKB137#artTitle

Title: Re: Opt out
Post by: Rednose on June 06, 2015, 11:54:04 PM
You also got Avast Online Security participation in statistics that I believe what the old topic refer to when they talked about "Avast plugin".

https://www.avast.com/en-us/faq.php?article=AVKB137#artTitle

Yes, and regarding those AOS statistics https://forum.avast.com/index.php?topic=171725.0

Greetz, Red.
Title: Re: Opt out
Post by: REDACTED on August 04, 2015, 02:19:04 AM
I don't understand don't use your cellphone or any type of laptop, and internet if your worried in fact other parts of the part do the same thing. We all have a NSA. MI6 and many others.  We can say what we want here but in another countries like China we have to be careful and we would have limited access like in Saudi Arabia. If you want change your going to see what should be change like for example does the NSA have the right to collected information? Besides if they were good wouldn't all the the threats be already gone? We still have to remind our selfs that we do have say but we also have to figure out how and what can work and can't work.They tell us what they are doing so it's not like they doing it in secret. However, what should we do. With technology it's a double edge  sword 911 can track you and find you the government can will the  the same thing.