Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: blowtorch73 on April 01, 2014, 07:10:39 PM

Title: Is Avast On Or Is It Off?????????
Post by: blowtorch73 on April 01, 2014, 07:10:39 PM

This says it's off:

(http://i452.photobucket.com/albums/qq243/doric72/Avastproblem_zpsd48d0c90.jpg) (http://s452.photobucket.com/user/doric72/media/Avastproblem_zpsd48d0c90.jpg.html)

But this says it's on.

(http://i452.photobucket.com/albums/qq243/doric72/Avaston_zpsffec46e1.jpg) (http://s452.photobucket.com/user/doric72/media/Avaston_zpsffec46e1.jpg.html)

Which is correct???????

Title: Re: Is Avast On Or Is It Off?????????
Post by: CraigB on April 01, 2014, 07:23:44 PM

Avast is on, it's the windows security centre that is reporting falsely.

Rebooting the system should fix the problem as would right clicking the avast ball and disabling all shields then re-enable.

Title: Re: Is Avast On Or Is It Off?????????
Post by: blowtorch73 on April 01, 2014, 07:28:58 PM

Quote from: craigb on April 01, 2014, 07:23:44 PM

Avast is on, it's the windows security centre that is reporting falsely.

Rebooting the system should fix the problem as would right clicking the avast ball and disabling all shields then re-enable.

Rebooting didn't but shield advice did. Thank you for the quickest fix I've ever had!! ;)

Title: Re: Is Avast On Or Is It Off?????????
Post by: CraigB on April 01, 2014, 07:29:59 PM

No problem :)

Title: Re: Is Avast On Or Is It Off?????????
Post by: Beata8 on April 02, 2014, 02:35:50 AM

Hi
 it may be dumb question but please tell me what do you mean by right clicking Avast ball (where is it?), tried right clicking Avast icon on my desktop but it didn't give me the option to disable shields. I don't have an avast ball icon in windows security message as posted by blowtorch73 (I'm using windows 7)?

Title: Re: Is Avast On Or Is It Off?????????
Post by: CraigB on April 02, 2014, 11:07:46 AM

Quote from: Beata8 on April 02, 2014, 02:35:50 AM

Hi
 it may be dumb question but please tell me what do you mean by right clicking Avast ball (where is it?), tried right clicking Avast icon on my desktop but it didn't give me the option to disable shields. I don't have an avast ball icon in windows security message as posted by blowtorch73 (I'm using windows 7)?

The avast ball is in the tray icons at the bottom of your screen near Date/Time, right click the ball and you'll be shown a list of options where you should see Shields.

You wont get the message that blowtorch received unless windows is detecting that your security is disabled.