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Consumer Products => Avast Mac Security => Topic started by: waber on April 06, 2014, 03:44:01 PM

Title: Parallels "Infections"
Post by: waber on April 06, 2014, 03:44:01 PM

I've seen old threads on this topic but no clear ongoing recommendation.  I'm running Parallels 9 on Mavericks 10.9.2.  It seems that when I shut down Parallels I get an infection message.  Based on the previous threads, it seems that the consensus is that these are false positives and that I should exclude scanning .pvm.  Not being quite sure how to do that, I went to exclusions and excluded the Parallels application.  Is that the right thing?  I've attempted to attach a screen shot of the virus chest. I am running Windows antivirus software which has not detected anything in the Windows VM.  Thanks.

Title: Re: Parallels "Infections"
Post by: Secondmineboy on April 06, 2014, 04:04:08 PM

Looks like some infections inside a Windows VM running with Parallels Desktop.

Can you provide the full path of the infected files?

Title: Re: Parallels "Infections"
Post by: waber on April 09, 2014, 02:35:20 AM

I don't think so.  Windows antivirus does not detect this and I note in old posts that others have encountered this same phenomenon with Avast and Parallels. 

Title: Re: Parallels "Infections"
Post by: REDACTED on June 30, 2014, 03:51:58 PM

Steven Winderlich:

I run into this almost every time I run a Windows app under Parallels 8. I don't get the infection message until after the Parallels VM is shut down. As with the OP I have run an anti-virus scan on the Windows VM and not found anything and, given that I don't use the Parallels VM for anything other than running a couple of well-known (to me) apps (Adobe Photoshop CS5, SNS-HDR and Corel's PaintShop Pro X6), it is hard to believe that there was any opportunity for the VM to get infected. I don't open emails in the VM and I don't browse.

I typically get the same two or three infection notifications and I can provide the paths to the files if you think that would help.

I am running Mavericks and Parallels 8. This is a bit of a pain and it would be nice if it could be sorted out.

Title: Re: Parallels "Infections"
Post by: Asyn on June 30, 2014, 03:54:14 PM

Are you on V9..!? -> https://forum.avast.com/index.php?topic=151283.0

Title: Re: Parallels "Infections"
Post by: REDACTED on June 30, 2014, 07:40:55 PM

> Are you on V9..!? -> https://forum.avast.com/index.php?topic=151283.0

Yes. I have 9.0 (41877).

I looked at the link you sent to me but I did not see anything that seems related to false virus reports from running Parallels. Or did I miss something?

Title: Re: Parallels "Infections"
Post by: Asyn on July 01, 2014, 09:10:54 AM

Quote from: MikeFromMesa on June 30, 2014, 07:40:55 PM

Or did I miss something?

No, just wanted to be sure you're on the latest version.

Title: Re: Parallels "Infections"
Post by: REDACTED on July 01, 2014, 03:02:26 PM

I ended up adding the Parallel folder to the Do Not Scan list and that seems to have removed the immediate issue. Of course it is a work-around, not a fix, and it would be nice if they would actually fix this problem.

Title: Re: Parallels "Infections"
Post by: Asyn on July 01, 2014, 03:06:18 PM

Quote from: MikeFromMesa on July 01, 2014, 03:02:26 PM

Of course it is a work-around, not a fix, and it would be nice if they would actually fix this problem.

Sorry, for everything else you've to wait for one of the Mac guys.