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Other => Viruses and worms => Topic started by: MtnDwarf on April 16, 2014, 02:55:21 AM

Title: Win XP update, bootup hangs on aswRvrt.sys
Post by: MtnDwarf on April 16, 2014, 02:55:21 AM

I have a friend with Win XP and her system started hanging on bootup, so I've been trying to help. I've seen several other posts on this topic. I've run FRST and the text file is attached.

Help, please, and thank you.
Jack

Title: Re: Win XP update, bootup hangs on aswRvrt.sys
Post by: essexboy on April 16, 2014, 02:58:15 PM

Download the attached Fixlist.txt to the same location as FRST
Run FRST and press Fix
On completion a log will be generated please post that

Then try a normal boot

Title: Re: Win XP update, bootup hangs on aswRvrt.sys
Post by: MtnDwarf on April 16, 2014, 08:14:53 PM

Thank you, good sir, will do tonight.
jackhammer sends

Title: Re: Win XP update, bootup hangs on aswRvrt.sys
Post by: MtnDwarf on April 19, 2014, 06:02:18 AM

Sorry, no joy. Hung on regular boot again. Safe boot hung at mup.sys; completion log attached.
Thanx, jackhammer

Title: Re: Win XP update, bootup hangs on aswRvrt.sys
Post by: essexboy on April 19, 2014, 12:26:51 PM

How many hard drives are on the computer ?

Title: Re: Win XP update, bootup hangs on aswRvrt.sys
Post by: MtnDwarf on April 19, 2014, 01:41:09 PM

Two, a pair of 230 GB WDs

Title: Re: Win XP update, bootup hangs on aswRvrt.sys
Post by: essexboy on April 19, 2014, 04:26:00 PM

OK could you physically disconnect the second drive and then try a normal boot

Title: Re: Win XP update, bootup hangs on aswRvrt.sys
Post by: MtnDwarf on April 19, 2014, 05:59:05 PM

Will do.
Jack

Title: Re: Win XP update, bootup hangs on aswRvrt.sys
Post by: MtnDwarf on April 21, 2014, 01:42:21 PM

Howdy, same result as before; hung on normal boot, hung at mup.sys during safe boot.
Jack

Title: Re: Win XP update, bootup hangs on aswRvrt.sys
Post by: essexboy on April 21, 2014, 01:44:29 PM

Could you check the BIOS as this user has done http://forum.avast.com/index.php?topic=149266.0

Title: Re: Win XP update, bootup hangs on aswRvrt.sys
Post by: MtnDwarf on April 22, 2014, 05:50:49 AM

Will do.

Thanks for the help and your patience.
Jack

Title: Re: Win XP update, bootup hangs on aswRvrt.sys
Post by: MtnDwarf on May 20, 2014, 05:38:51 PM

Hi Essexboy, I didn't get to talk with my friend for a bit. I tried the last but still no joy, and have now taken the expedient way out by rebuilding her system.

I just wanted to thank you for all of your time and help.
Happy trails, jackhammer