Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: xAlecsu on April 20, 2014, 08:56:45 PM

Title: avast antivirus that block firewall
Post by: xAlecsu on April 20, 2014, 08:56:45 PM
Hello
What can I do, my antivirus blocks Internet :'(
Title: Re: avast antivirus that block firewall
Post by: Pondus on April 20, 2014, 09:03:27 PM
is this a new avast install?

what avast version do you have   free / pro / Internet security

do you have any other security programs installed....if so what?

Title: Re: avast antivirus that block firewall
Post by: xAlecsu on April 20, 2014, 09:05:57 PM
Quote from: Pondus on April 20, 2014, 09:03:27 PM
is this a new avast install?

what avast version do you have   free / pro / Internet security

do you have any other security programs installed....if so what?

1.yes
2.free
3.no
Title: Re: avast antivirus that block firewall
Post by: essexboy on April 20, 2014, 09:10:28 PM
Do you have a firewall ?
Title: Re: avast antivirus that block firewall
Post by: Pondus on April 20, 2014, 09:20:47 PM
did you remove your previous used AV according to that vendors uninstall instructions   http://www.avast.com/en-za/faq.php?article=AVKB11#artTitle

Title: Re: avast antivirus that block firewall
Post by: xAlecsu on April 20, 2014, 09:24:36 PM
Quote from: essexboy on April 20, 2014, 09:10:28 PM
Do you have a firewall ?

yes.
Title: Re: avast antivirus that block firewall
Post by: essexboy on April 20, 2014, 09:29:19 PM
OK within the firewall remove all references to Avast
Then when asked by the firewall allow Avast
Title: Re: avast antivirus that block firewall
Post by: xAlecsu on April 20, 2014, 09:39:22 PM
Quote from: essexboy on April 20, 2014, 09:29:19 PM
OK within the firewall remove all references to Avast
Then when asked by the firewall allow Avast

where to walk?
Show me the pictures please
Title: Re: avast antivirus that block firewall
Post by: Pondus on April 20, 2014, 10:16:08 PM
Quote from: xAlecsu on April 20, 2014, 09:39:22 PM
Quote from: essexboy on April 20, 2014, 09:29:19 PM
OK within the firewall remove all references to Avast
Then when asked by the firewall allow Avast

where to walk?
Show me the pictures please
we do not know what firewall you have.....
delete all avast rules in your firewall, reboot computer and create new rules when firewall ask

Title: Re: avast antivirus that block firewall
Post by: xAlecsu on April 20, 2014, 10:24:08 PM
Quote from: Pondus on April 20, 2014, 10:16:08 PM
Quote from: xAlecsu on April 20, 2014, 09:39:22 PM
Quote from: essexboy on April 20, 2014, 09:29:19 PM
OK within the firewall remove all references to Avast
Then when asked by the firewall allow Avast

where to walk?
Show me the pictures please
we do not know what firewall you have.....
delete all avast rules in your firewall, reboot computer and create new rules when firewall ask

I do not know where to look: |
Title: Re: avast antivirus that block firewall
Post by: essexboy on April 20, 2014, 10:30:27 PM
What firewall do you have ?
Title: Re: avast antivirus that block firewall
Post by: xAlecsu on April 20, 2014, 11:23:31 PM
Quote from: essexboy on April 20, 2014, 10:30:27 PM
What firewall do you have ?


Print 1:
http://i.imgur.com/nSDy1Rh.png

Print 2:
http://i.imgur.com/GodvCg2.png

Print 3:
http://i.imgur.com/Ww6G4uL.png

if I click on  "Usa impostazioni consigliate" I appears this error:
Print 4:
http://i.imgur.com/fjwThPN.png
Title: Re: avast antivirus that block firewall
Post by: essexboy on April 21, 2014, 12:05:31 PM
OK that is windows firewall

Download Avast Uninstall Utility (http://www.avast.com/en-gb/uninstall-utility) to your Desktop.
Download the correct version of Avast 
Avast Free (http://files.avast.com/iavs9x/avast_free_antivirus_setup.exe)
Avast Pro (http://files.avast.com/iavs9x/avast_pro_antivirus_setup.exe)
Avast Internet Security (http://files.avast.com/iavs9x/avast_internet_security_setup.exe)
Avast Premier (http://files.avast.com/iavs9x/avast_premier_antivirus_setup.exe)
Disconnect from the net
Uninstall Avast via control panel

----------