Avast WEBforum
Other => Viruses and worms => Topic started by: tiancai on April 28, 2014, 06:10:21 AM
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Hi,
I've recently been stuck in a rebooting loop and when I choose Safe mode (with or without command prompt and netorking), it stops at ASWRVRT.sys and then restarts again.
I've read through your other post, tried downloading OTLPE but it won't download (something wrong with the link - it just finish downloading with 0kb) so I got the ARCDC and made the boot disk. Managed to get to Press R to recover.
But then I didn't get the C:\WINDOWS but just C:\.
Doing a chkdsk returns BSOD error: "STOP: c0000139 {ENTRY POINT NOT FOUND}
The procedure entry point NtSerializeBoot could not be located in the dynamic link library ntdll.dll."
Can you pls help me, thanks!
My system is Win Xp (but I don't remember is professional or Home edition) but nevertheless I make a reboot CD for both and tried, both didn't work)
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Lets try from a USB
Download Peazip (http://peazip.googlecode.com/files/peazip-4.7.3.WINDOWS.exe) to the desktop
Run and install the programme
As it installs this page will show, deselect the AVG ticks
Press decline and it will then install cleanly
(https://dl.dropbox.com/u/73555776/peazip.jpg)
Download the following files to the desktop .. Right click the links and select save as...then select desktop
Rufus (http://rufus.akeo.ie/downloads/rufus_v1.3.2.exe)
OTLPE_standard (http://oldtimer.geekstogo.com/OTLPEStd.exe)
Right click OTLPE on your desktop and select ..Open as archive
(https://dl.dropbox.com/u/73555776/Unzup%20archive.png)
Select OTLPE standard
(https://dl.dropbox.com/u/73555776/select%20archive.PNG)
Click Extract, ensure that desktop is selected
(https://dl.dropbox.com/u/73555776/extract%20archive.PNG)
Insert the USB stick Then run Rufus
(https://dl.dropbox.com/u/73555776/rufus.JPG)
Select the ISO file on the desktop via the ISO icon.
Press Start Burn
(https://dl.dropbox.com/u/73555776/RufusISO.JPG)
Once the USB has burnt then
- Download Farbar Recovery Scan Tool (http://download.bleepingcomputer.com/farbar/FRST.exe) and save it to the flash drive.
- Reboot your system using the boot USB you just created.
Note : If you do not know how to set your computer to boot from USB follow the steps here (http://www.hiren.info/pages/bios-boot-cdrom)
- As the Programme needs to detect your hardware and load the operating system, I would recommend a nice cup of tea whilst it loads :)
- Your system should now display a Reatogo desktop.
- Locate the flash drive and run FSRT
- The tool will start to run.
(https://dl.dropboxusercontent.com/u/73555776/frst.JPG)
- When the tool opens click Yes to disclaimer.
- Press Scan button.
- It will make a log (FRST.txt) on the flash drive. Please copy and paste it to your reply.
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Followed the instructions and tried but somehow the USB is not recognised (it just doesn't boot from USB).
after which I disable all the other devices (HDD, CD-rom, network ...) and then I get the error msg:
Non-system disk or disk error
replace and strike any key when ready ...
is there something that I've done wrong? (because the bios page I got into looks totally different from the one show in the instruction page)
I managed to find the boot order though.
I am using HP compaq dc 7900 ...
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The cd does not work either ? Could you run OTLPE and see if that will burn to a disc
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FINALLY!!! ;D ;D ;D :D :D
burning to cd-rom worked!!
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OK from the reatogo desktop select command prompt
Type in the following command and press enter :
Chkdsk c: /r
Then try a reboot
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after typing that in >>>
X:\i386\system32>Chkdsk c: /r
Cannot open volume for direct access.
Side information (in case needed):
opening my computer, I can see >>
RAMDisk(B:) total size: blah mb
Local Disk (Y:) Blank Not size nothing.
Floppy (A:)
ReatogoPE (X:)
Control Panel
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OK I am afraid your hard drive may have gone. Are you able to access the safe mode menu ?
If so select Command prompt and type the command there
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The connection of the hdd is loose ... I manged to run the chkdsk and now I am able to get my computer working again!!
Thanks alot!!! :) :) :) :) :)
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Glad you fixed it :)