Avast WEBforum

Consumer Products => Avast SecureLine VPN => Avast SecureLine VPN for Windows => Topic started by: REDACTED on April 28, 2014, 04:25:35 PM

Title: Secureline won't connect
Post by: REDACTED on April 28, 2014, 04:25:35 PM

I am sitting in a hotel trying to connect my secureline. It won't connect! It keeps trying but no result. It just keeps saying "connecting"!!!! :'(...what do I need to do? Could the hotel have a block on secure lines?

Title: Re: Secureline won't connect
Post by: schmidthouse on April 28, 2014, 05:22:47 PM

Have you tried the 'different' vpn Server Locations listed (top right) to see if you get a connection?

Title: Re: Secureline won't connect
Post by: REDACTED on April 29, 2014, 04:31:29 PM

Yes I have and it doesn't work....it just keeps saying "connecting".....what can I do? :'(

Title: Re: Secureline won't connect
Post by: schmidthouse on April 29, 2014, 05:59:42 PM

I tried the 'standalone' version a while back and couldn't get it to connect.
I've have a Yearly License and Interestingly, I have not had any issues when using Secureline while Avast was installed through the GUI.
There have been users with connection/ dropping connection issues and I really have no idea what would cause that.
Hopefully, someone from Avast or other user with possible resolutions will chime in.