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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: baldyian on April 30, 2014, 09:34:51 AM

Title: what is JS:Downloader-ZY [Trj]
Post by: baldyian on April 30, 2014, 09:34:51 AM: Hi,

Apologies if this has been posted before but I can't see anything that seems to relate to the problem I'm getting.

I keep getting the message from Avast free, I don't know the version but it is up to date, about a site infected with this JS:Downloader-ZY [Trj].

I am browsing using FF but have no idea what site is the problem and wherever the site is I can't affect the coding and everything I've read talks about removing lines of coding. {it may not be the correct term but I'm not an expert!]

I've run the Norton and Panda removal tools, finding nothing but I still seem to get this message randomly.

First question: - How did I get infected when I've been constantly running with Avast Free installed and on auto update?

Second question: - How the h*** do I get rid of it?

All help in idiot proof language would be really appreciated.

Thanks,

Ian
Title: Re: what is JS:Downloader-ZY [Trj]
Post by: Asyn on April 30, 2014, 09:37:14 AM: Attach your logs. (MBAM, OTL and aswMBR..!!)
Instructions: http://forum.avast.com/index.php?topic=53253.0
Title: Re: what is JS:Downloader-ZY [Trj]
Post by: Pondus on April 30, 2014, 10:48:14 AM: Quote
First question: - How did I get infected when I've been constantly running with Avast Free installed and on auto update?
No security program have 100% detection.....and this can also be a false positive. malware experts will find out when you attach those logs

Quote
I've run the Norton and Panda removal tools, finding nothing but I still seem to get this message randomly.
Can you explain this..... what tools are they
Title: Re: what is JS:Downloader-ZY [Trj]
Post by: baldyian on April 30, 2014, 03:00:33 PM: Hi,

the Panda and Norton I refer too are virus removal tools that are available to download which I did and found nothing.

Norton herehttps://security.symantec.com/nbrt/npe.aspx (https://security.symantec.com/nbrt/npe.aspx)

A reply mentions logs. Sorry as I say I'm not technical so I don't know what these are or how to find them!

I have done a system restore and then uninstalled FF and then reinstalled and it seems to be OK now.

I understand that no programme is 100% foolproof and was just letting off a bit of steam.

Thanks again.

Ian
Title: Re: what is JS:Downloader-ZY [Trj]
Post by: Pondus on April 30, 2014, 03:03:57 PM: Quote
reply mentions logs. Sorry as I say I'm not technical so I don't know what these are or how to find them!
That is why Asyn gave you a link to instructions and tools......
Title: Re: what is JS:Downloader-ZY [Trj]
Post by: essexboy on April 30, 2014, 03:05:08 PM: Is this just on one site ?