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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: grits on April 30, 2014, 09:17:56 PM

Title: 2 versions?
Post by: grits on April 30, 2014, 09:17:56 PM
I currently have 8.0.1489  but whenever I run CCleaner ,it always shows that I also have version 6 which  I don't think shows in the list of installed programs.  Why would it show up in CC?

Thank you.
Title: Re: 2 versions?
Post by: Eddy on April 30, 2014, 09:24:01 PM
You should remove that version and install the latest which is 2014.9.0.2018

1. Download Avastclear, Rejzors uninstall tool and the appropriate Avast program edition.
Here are the installer links. Note: You need to be ONLINE during this install.
http://files.avast.com/iavs9x/avast_free_antivirus_setup_online.exe (http://files.avast.com/iavs9x/avast_free_antivirus_setup_online.exe)
http://files.avast.com/iavs9x/avast_pro_antivirus_setup_online.exe (http://files.avast.com/iavs9x/avast_pro_antivirus_setup_online.exe)
http://files.avast.com/iavs9x/avast_internet_security_setup_online.exe (http://files.avast.com/iavs9x/avast_internet_security_setup_online.exe)
http://files.avast.com/iavs9x/avast_premier_antivirus_setup_online.exe (http://files.avast.com/iavs9x/avast_premier_antivirus_setup_online.exe)

Avastclear : http://files.avast.com/iavs9x/avastclear.exe (http://files.avast.com/iavs9x/avastclear.exe)
Rejzors Uninstall tool: http://rejzor.wordpress.com/avast-cleanup-tool/ (http://rejzor.wordpress.com/avast-cleanup-tool/)

2. Uninstall Avast by control panel  [If you don't have Avast in control Panel go to #4]
3. Uninstall in Safe Mode using Avastclear.
http://www.avast.com/uninstall-utility (http://www.avast.com/uninstall-utility)
4. Run Rejzors Uninstall Utility in Normal Mode (removes traces avastclear doesn't) - reboot.
http://rejzor.wordpress.com/avast-cleanup-tool/ (http://rejzor.wordpress.com/avast-cleanup-tool/)
5. Be Sure Too Check Once Uninstall is Complete:Device Manager>View>Show Hidden Devices
If there is anything related to Avast with a yellow triangle then uninstall it (highlight, right click) and reboot.
6. Install the version you downloaded.
7. Reboot.

offline installers:
http://files.avast.com/iavs9x/avast_free_antivirus_setup.exe (http://files.avast.com/iavs9x/avast_free_antivirus_setup.exe)
http://files.avast.com/iavs9x/avast_pro_antivirus_setup.exe (http://files.avast.com/iavs9x/avast_pro_antivirus_setup.exe)
http://files.avast.com/iavs9x/avast_internet_security_setup.exe (http://files.avast.com/iavs9x/avast_internet_security_setup.exe)
http://files.avast.com/iavs9x/avast_premier_antivirus_setup.exe (http://files.avast.com/iavs9x/avast_premier_antivirus_setup.exe)
Title: Re: 2 versions?
Post by: DavidR on April 30, 2014, 10:34:03 PM
I currently have 8.0.1489  but whenever I run CCleaner ,it always shows that I also have version 6 which  I don't think shows in the list of installed programs.  Why would it show up in CC?

Thank you.

That is not so much because of inadequacies in ccleaner, it isn't actually identifing the avast version you have - In effect all it is doing is listing all the programs that it can in theory clean crap from.

The is true even if you update to avast 9.0.2018 as suggested by Eddy, ccleaner doesn't have avast 9.0 in its listing. If you look at the overall listing you will find many programs, not just avast that you don't even have installed.

I would recommend that under no circumstances should you allow ccleaner to clean anything in avast.
Title: Re: 2 versions?
Post by: thekochs on May 01, 2014, 02:55:23 AM
DavidR makes good points....and for FYI Avast 8 is listed in 4.13.4693 version....see pic.
Also, many opinions but you should also make sure CCLeaner does not clean some of the windows items like mem dumps, logs, etc....see pics.

I CAN tell you one thing I use CCleaner for is the uninstaller section.
I can tell you I had nasty problem with JAVA and after trying to deal with a corrupt install only CCleaner uninstall section (in tools) was able to....and easily...remove.  Life Saver.