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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: 0416275849 on July 13, 2005, 05:00:33 AM

Title: HELP .. The license key for this product is temporarily disabled
Post by: 0416275849 on July 13, 2005, 05:00:33 AM
Information about current update:
Last encountered error: The license key for this product is temporarily disabled.
Total time: 2 s

Im using home version, it used to update now it doesnt ...

Dear customer,
You were successfully registered for using avast! 4 Home Edition antivirus program. If you have installed older version (AVAST32), be so kind and download and install the current version avast! 4 Home Edition (see below).

Your license key is

---------- cut here ----------
YES I REMOVED THE KEY ... so it cant be borrowed ..
---------- cut here ----------

The key is valid for home, personal and non-commercial use on Windows workstation operating systems only!

any reasons why they blocked me ?
Title: Re: HELP .. The license key for this product is temporarily disabled
Post by: 0416275849 on July 13, 2005, 05:05:59 AM
i went and registered for a new key, and now program works again...  i still want a reason why the key was disabled

Information about current update:
Total time: 47 s

- Program: Updated
  (previous version: 4.6.665, updated version: 4.6.691)
- Vps: Already up to date
  (current version 0528-2)
- Setup: Updated
  (previous version: 4.6.665, updated version: 4.6.691)
Title: Re: HELP .. The license key for this product is temporarily disabled
Post by: Eddy on July 13, 2005, 07:27:01 AM
Avast home is free for life (as long as you comply to the license terms)
But, each 14 months you need to obtain a new (free) key for the updates.
This way Alwil can get an idea of how many people are using the application.

My guess is, you installed Avast for the first time about 14 months ago.
Title: Re: HELP .. The license key for this product is temporarily disabled
Post by: Soundworks on September 02, 2005, 06:56:54 PM
I installed it 4 days ago and it's doing it to me.
It did this too me on my previous computer, too. I had renewed the cd-key, because a few years had passed (it told me I needed another one), and about 6 months later, it said mine was temporarily disabled. What the varg, eh?
Title: Re: HELP .. The license key for this product is temporarily disabled
Post by: Lisandro on September 02, 2005, 09:47:51 PM
I installed it 4 days ago and it's doing it to me.
Right now? I mean, can't you use this last (new) key?

It did this too me on my previous computer, too. I had renewed the cd-key, because a few years had passed (it told me I needed another one), and about 6 months later, it said mine was temporarily disabled. What the varg, eh?
Registration is for 14 months. So the first key you've mentioned seems to be expired.
If I'm not wrong, there were a recall of keys some time in the past that requires all users to register again. I don't know if it was dus to an antipiracy policy or changes in the registration method/key.