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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: pete.goss on May 10, 2014, 09:56:07 PM

Title: Scheduled Scan Failure
Post by: pete.goss on May 10, 2014, 09:56:07 PM

Hello,
My scheduled scans (Avast free) failed to run today on two separate PCs (one Win7 and the other Vista).  Last week’s scans ran without incident. I rebooted and tried again, but the selected time pasted without result.  Nothing has changed in my configuration on either system since last week.
Is anyone else experiencing this problem?
Thanks…

Title: Re: Scheduled Scan Failure
Post by: Para-Noid on May 10, 2014, 11:20:16 PM

Try a repair...Control Panel>Uninstall a Program>double click "avast">click "repair">reboot.

Title: Re: Scheduled Scan Failure
Post by: Alikhan on May 10, 2014, 11:22:34 PM

May sound as a silly question?

Are you sure the PC wasn't in sleep mode/battery mode (laptop)?

If so, did you enable avast! to wake up the PC to perform scan/perform scan while on battery power?

Title: Re: Scheduled Scan Failure
Post by: pete.goss on May 11, 2014, 12:47:52 AM

Thanks for the replies. The problem is now fixed. It appears that something changed by firewall permissions on both machines. Once I fixed that, all worked well as I expected. I'm looking at what might have caused the exact same change on both machines.