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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: Keanu73 on May 16, 2014, 07:01:53 PM

Title: Avast makes my Action Center go wrong.
Post by: Keanu73 on May 16, 2014, 07:01:53 PM
Hi, when I just updated avast, the action center said I wasn't protected... but I am! Avast shows that everything is good.. but the Action Center is CRAZY!
Action Center says avast! is turned off for virus protection plus anti-spyware.
I just want this problem to never happen again.
Somebody help me? :(
P.S. I know the solution, but it is a pain. The solution is to update avast! and bang! The problems are gone. But it is JUST a PAIN to wait for a update. Please release a new update that FIXES this problem. I am just sick of it.
Title: Re: Avast makes my Action Center go wrong.
Post by: Pondus on May 16, 2014, 07:06:00 PM
Posted many times.....search forum

Title: Re: Avast makes my Action Center go wrong.
Post by: Keanu73 on May 16, 2014, 07:37:05 PM
I searched, some of them didn't really help... :|
Please give me a solution..
Title: Re: Avast makes my Action Center go wrong.
Post by: DavidR on May 16, 2014, 07:43:19 PM
This has been an issue with the action center for may years going back to the original Security Center and it doesn't just effect avast. For some reason the WMI instrument doesn't correctly record the status or the WMI gets corrupt.

For now try this to see if it resolves it:
- Stop all avast shields, answer yes to the avast self-defence
- right click the avast tray icon > avast! shields control > Disable for 10 minutes.
- don't wait 10 minutes, just restart the shields again.
Hopefully that will jump start the action center again.
Title: Re: Avast makes my Action Center go wrong.
Post by: Keanu73 on May 16, 2014, 07:45:53 PM
I followed that, and then the action center just started spamming that there was virus protection issue, not, issue, not, spamming like that.
Title: Re: Avast makes my Action Center go wrong.
Post by: bob3160 on May 18, 2014, 06:48:44 PM
I followed that, and then the action center just started spamming that there was virus protection issue, not, issue, not, spamming like that.
Make sure you have the latest version of avast. Maybe this video helps:
https://www.youtube.com/watch?v=5eqPZUxmbOY (https://www.youtube.com/watch?v=5eqPZUxmbOY)

Title: Re: Avast makes my Action Center go wrong.
Post by: Keanu73 on May 18, 2014, 09:23:52 PM
I do, and it still doesn't work. I have Windows 8.1
Title: Re: Avast makes my Action Center go wrong.
Post by: Keanu73 on May 18, 2014, 09:26:25 PM
And the Check virus protection notice spams and not again.
Title: Re: Avast makes my Action Center go wrong.
Post by: Eddy on May 18, 2014, 10:10:12 PM
The real problem is the security/action center.
It is a bug in Windows that is there since XP.
Reset it.
Title: Re: Avast makes my Action Center go wrong.
Post by: Benjamin Hastings on May 18, 2014, 10:23:10 PM
This is still unresolved as far as I am concerned. Avast please fix this. It has been menacing me for months.

Workarounds are not a permanent solution. This needs to be addressed. Unfortunately, I see the blame being handed from avast! to Microsoft.

If this is really a Windows bug, avast! should report it to Microsoft. Also, I wonder why other AV software is not affected by this. If there was a convincing case that this is an Action Center bug, we could go to the TechNet forums and bring it up there.

The workarounds don't work all the time. In fact, none of them work as I type this.

It starts like this

(http://i62.tinypic.com/2508rd2.jpg)

And then there's two things that do not fix it
a) Disable for 10 minutes as suggested and enable again
b) Let Action Center fix it by clicking Turn on and update avast! Antivirus (I have had some success doing this but no more)

(http://i60.tinypic.com/2vrwge8.jpg)

OS: Windows 8.1 Pro x64
avast Free Antivirus 2014.9.0.2018 (but has occurred in earlier versions as well)




Title: Re: Avast makes my Action Center go wrong.
Post by: Keanu73 on May 18, 2014, 10:45:25 PM
Right. What I am going to do is report this issue to Microsoft, and I will post what they say. If they say that it isn't their issue, then it MUST be avast!. Or the AV world is a bit wrong.
Title: Re: Avast makes my Action Center go wrong.
Post by: thekochs on May 18, 2014, 11:07:39 PM
The real problem is the security/action center.
It is a bug in Windows that is there since XP.
Reset it.
How do you "reset" Action Center ?
Title: Re: Avast makes my Action Center go wrong.
Post by: Eddy on May 18, 2014, 11:31:04 PM
Quote
Also, I wonder why other AV software is not affected by this.
You are wrong about this. Other av's (including MS own) have the same problem.
http://tinyurl.com/ofwu5xo (http://tinyurl.com/ofwu5xo)
Look at the results and you will see that (about?) every av is mentioned.


- cmd
- NET STOP WINMGMT /Y
- REN %WINDIR%\SYSTEM32\WBEM\REPOSITORY REP.OLD (may need to change the folder if you have a 64bit system)
- Reboot

or
- cmd
- winmgmt /verifyrepository
- winmgmt /salvagerepository
- reboot
Title: Re: Avast makes my Action Center go wrong.
Post by: Keanu73 on May 20, 2014, 06:27:29 PM
Hey.. When I turned on my computer the issue wasn't there! but it's back.. I know how it's back because I can't open my avast.  >:( Please close this topic now?
Title: Re: Avast makes my Action Center go wrong.
Post by: Benjamin Hastings on May 20, 2014, 08:49:10 PM
I can't open my avast.

This is contradictory to your opening post. The issue is actually avast! seemingly running fine but Action Center reporting that it doesn't.

If you cannot open avast!, then these are two unrelated issues.

Title: Re: Avast makes my Action Center go wrong.
Post by: Keanu73 on May 20, 2014, 09:43:26 PM
No need now. I have none of these issues now. I just restarted my system and everything was back to normal. No issues in action center, I can open avast!
Close this topic and close the other I made?
Title: Re: Avast makes my Action Center go wrong.
Post by: DavidR on May 20, 2014, 09:57:25 PM
Topics remain open, but will drop down the chronological order, out of sight after a short time (other than for those searching).
Title: Re: Avast makes my Action Center go wrong.
Post by: REDACTED on June 20, 2014, 07:30:20 PM
No need now. I have none of these issues now. I just restarted my system and everything was back to normal. No issues in action center, I can open avast!
Close this topic and close the other I made?

Restarting is another workaround. The issue will happen again soon. In my case, It's been happening since I installed W8.1.

I think this is a bug waiting to happen. Sooner or later, it will screw up everything again.

I have Avast Premier + Malwarebytes. I'm going to ignore Action Center from now on!

Title: Re: Avast makes my Action Center go wrong.
Post by: REDACTED on October 23, 2014, 01:46:04 PM
could it be un compadbal  ? have u tryed other avs?
Title: Re: Avast makes my Action Center go wrong.
Post by: Eddy on October 23, 2014, 02:53:50 PM
gisaacs, it happens with all av's.
http://lmgtfy.com/?q=action+center+says+my+antivirus+is+off

It is a known bug in Windows since XP.