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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Beta - Avast => Topic started by: REDACTED on June 17, 2014, 10:59:31 AM

Title: error: HTMLayout.dll cannot be loaded to properly start GUI
Post by: REDACTED on June 17, 2014, 10:59:31 AM

I tried to install AVAST! Primier in windows 8.1

And he got a pop-up message. So i  could not install avast. can I know how to resolve this issue?

message was " error: HTMLayout.dll cannot be loaded to properly start GUI. therefore process cannot continue. "

Title: Re: error: HTMLayout.dll cannot be loaded to properly start GUI
Post by: drake127 on June 18, 2014, 08:51:43 PM

Hi, can you verify that you are actually installing the latest Beta? We did attempt to solve this issue for all our customers but we cannot be certain if we actually did so due to nature of the problem. Are you able to open your regional settings (http://windows.microsoft.com/is-is/windows/change-country-region-setting#1TC=windows-7 (http://windows.microsoft.com/is-is/windows/change-country-region-setting#1TC=windows-7))?

Title: Re: error: HTMLayout.dll cannot be loaded to properly start GUI
Post by: REDACTED on June 19, 2014, 08:17:26 AM

i tried to install avast! beta version, but i couldn't resolve this issue.

and i couldn't change regional settings.

Do you have any idea?

Title: Re: error: HTMLayout.dll cannot be loaded to properly start GUI
Post by: drake127 on June 19, 2014, 10:34:13 PM

You should be able to fix it by creating a registry key named HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Nls\ExtendedLocale.

Title: Re: error: HTMLayout.dll cannot be loaded to properly start GUI
Post by: REDACTED on June 21, 2014, 01:47:21 PM

Quote from: drake127 on June 19, 2014, 10:34:13 PM

You should be able to fix it by creating a registry key named HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Nls\ExtendedLocale.

Just to thoroughly document can you put the details of what the key is ?, value ?, etc.

Thx.