Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: vespatian on July 18, 2005, 03:06:09 PM

Title: Double number of resident providers since update
Post by: vespatian on July 18, 2005, 03:06:09 PM

Hi I just got the latest avast! program update (build 4.6.691 July 2005) and I now have 14 providers in the resident shield. However, they are all double... the only difference is that one has the old icon and the other a new design for the icon.

Is this normal? I have residence protection turned off at the moment because it interferes with my proxy server settings (university residence)

Title: Re: Double number of resident providers since update
Post by: DavidR on July 18, 2005, 03:13:07 PM

This is definately not normal.

Try a repair of avast. Add Remove programs, avast! Anti-Virus, Change/Remove button and scroll down to Repair, click next and follow. You need to be on-line to do this.
If that doesn't work (download the latest avast version from avast.com) try, uninstall, reboot, install, reboot.

Title: Re: Double number of resident providers since update
Post by: Lisandro on July 18, 2005, 03:39:09 PM

Double providers have already occured in the past.
Maybe you can search the board.
As far I could remember, it`s a problem of the storage method (ODBC and XML), but better is ask for official help of Alwil. Or easy way, try to uninstall and install again.

Title: Re: Double number of resident providers since update
Post by: vespatian on July 18, 2005, 04:12:50 PM

I only managed to resolve the problem by uninstalling and reinstalling avast (as had been suggested)