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Consumer Products => Avast SecureLine VPN => Avast SecureLine VPN for Windows => Topic started by: REDACTED on June 24, 2014, 05:47:06 PM

Title: SecureLine disconnecting when idle on Android
Post by: REDACTED on June 24, 2014, 05:47:06 PM
Does the SecureLine app on Android disconnect from the VPN server after a certain amount of idle usage time?
Title: Re: SecureLine disconnecting when idle on Android
Post by: schmidthouse on June 27, 2014, 03:55:50 AM
When using a VPN there will always be occasional disconnects and Server issues from time to time, that's the nature of the beast.
Title: Re: SecureLine disconnecting when idle on Android
Post by: REDACTED on June 29, 2014, 01:07:56 AM
I use Secureline and... it disconnects evey 15-30 minutes... Awfull...
Title: Re: SecureLine disconnecting when idle on Android
Post by: schmidthouse on June 29, 2014, 04:55:59 PM
I use Secureline and... it disconnects evey 15-30 minutes... Awfull...

There's something else going on as I have used Secureline without the constant disconnects.
Unfortunately I am just a user and the Avast support for this service is apparently None Existent as others have posted their issues with little to no response.
Unbelievable!
Title: Re: SecureLine disconnecting when idle on Android
Post by: Rednose on June 30, 2014, 12:16:11 AM
I have send you a pm about this  :)

Greetz, Red.
Title: Re: SecureLine disconnecting when idle on Android
Post by: REDACTED on July 02, 2014, 07:32:37 AM
I have send you a pm about this  :)

Greetz, Red.
Is it a secret solution?
Title: Re: SecureLine disconnecting when idle on Android
Post by: Rednose on July 02, 2014, 03:00:41 PM
I have send you a pm about this  :)

Greetz, Red.
Is it a secret solution?

No solution, but contact information of an Avast! Developer in the SecureLine team :)