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Consumer Products => Avast Mac Security => Topic started by: REDACTED on June 29, 2014, 10:44:28 AM

Title: from 1 to 1778 files unable to scan
Post by: REDACTED on June 29, 2014, 10:44:28 AM

from my last full system scan, 1,5 month ago, to yesterday, there have been an increase in unable to scan files. From 1 to 1778 files. In the meanwhile I think, that I have beeen updatede my macox to 10.9.3, and Avast have also been updated.
And Un the old Avast I could see the files in the report. Now I can,t.

Any inputs on this??

Title: Re: from 1 to 1778 files unable to scan
Post by: tumic on June 30, 2014, 11:32:58 AM

Without the list of the files (or at least a sample) it is impossible to say what's going on.

Title: Re: from 1 to 1778 files unable to scan
Post by: REDACTED on July 03, 2014, 11:35:50 AM

My Avast won´t let me see the details. I´ve got version 9.0 (41877) virus def. ver. 14070201. avast! Free Antivirus.
And I think it was able to show that earlier on?

Title: Re: from 1 to 1778 files unable to scan
Post by: specimen9999 on July 03, 2014, 07:24:27 PM

This is true, in version's 9 report UI there is no way to see the list of files that Avast! couldn't scan, this was possible in v8.

Title: Re: from 1 to 1778 files unable to scan
Post by: tumic on July 03, 2014, 08:49:57 PM

You can use the "scan" command line utility, that comes with avast!, and store stderr to a log file. The command is something like:

Code: [Select]

scan -e /Volumes / 2>error.log
(see "man scan" for details)

Title: Re: from 1 to 1778 files unable to scan
Post by: REDACTED on July 04, 2014, 08:54:24 AM

Quote from: tumic on July 03, 2014, 08:49:57 PM

You can use the "scan" command line utility, that comes with avast!, and store stderr to a log file. The command is something like:

Code: [Select]

scan -e /Volumes / 2>error.log
(see "man scan" for details)

I am sorry, but I can´t locate the command line. Maybe it is not part of the free avast? And even though I have usede macs for nerely 20 years, I am not used to go deeper than the plain user in the programs.
So I hope U can help me a little more.