Avast WEBforum

Consumer Products => Avast SecureLine VPN => Avast SecureLine VPN for Windows => Topic started by: REDACTED on July 08, 2014, 01:59:42 PM

Title: AVAST Secureline
Post by: REDACTED on July 08, 2014, 01:59:42 PM

AVAST will not allow me to log into my account to discontinue my auto payment.  It states I am using the wrong password, but when I ask for password help it doesn't show me a password.  Interestingly enough, it accepted my password when I came into the forum!!  When I try to call the phone number they give for assistance all I get is a busy signal, which indicates to me there is either someone talking to their BFF a LOT or there are a lot of other disgruntled customers.
 >:(

Title: Re: AVAST Secureline
Post by: Vladimir Hornicek on July 10, 2014, 03:32:44 PM

Auto-renewal option for your Secureline VPN was canceled for your order as you requested.

Title: Re: AVAST Secureline
Post by: REDACTED on May 21, 2015, 07:59:27 AM

What is the procedure for cancelling the autorenewal of SecureLine?

Title: Re: AVAST Secureline
Post by: Eddy on May 21, 2015, 08:04:16 AM

https://www.avast.com/find-order
login and check the order details.