Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: gotbooks13@gmail.com on July 16, 2014, 10:15:20 AM

Title: Upgrade without paying for both
Post by: gotbooks13@gmail.com on July 16, 2014, 10:15:20 AM
So I just bought basic internet protection for a year at $20, but given the use of my computer lately, I thought it might be useful to try out premier, which shows itself at $29.99 at the moment. How would I go about upgrading and only paying the difference, or getting my money back so I'm not paying for both subscriptions? Thanks, any help appreciated!
Title: Re: Upgrade without paying for both
Post by: Asyn on July 16, 2014, 10:27:14 AM
Never heard of "basic internet protection", do you maybe mean avast! Pro or IS..??
Title: Re: Upgrade without paying for both
Post by: gotbooks13@gmail.com on July 16, 2014, 10:30:03 AM
Ah, apologies, I meant Internet Security, which is in the store at $19.99. I thought I saw something about a 30 day money back policy, but wasn't sure how to go about that?
Title: Re: Upgrade without paying for both
Post by: Asyn on July 16, 2014, 10:33:04 AM
Best, you submit a ticket: https://support.avast.com/Tickets/Submit