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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: jmid1 on October 23, 2003, 06:51:45 AM

Title: Avast is locking up PC on startup
Post by: jmid1 on October 23, 2003, 06:51:45 AM

Our Windows XP machine started locking upon the restart at the end of the Avast install.  All subsequent restarts, warm and cold, have locked up as well.  The boot sequence does not make it to the desktop, so there is no access to the start button, etc.  What do you suggest for next steps?

Title: Re:Avast is locking up PC on startup
Post by: Walker on October 23, 2003, 06:55:23 AM

Hi,

Will it boot into 'safe mode'?

Title: Re:Avast is locking up PC on startup
Post by: jmid1 on October 23, 2003, 07:30:52 AM

Will be trying safe mode at first opportunity tomorrow..

Title: Re:Avast is locking up PC on startup
Post by: Vlk on October 23, 2003, 11:34:14 AM

OK, do you have any other AV software installed on the machine? Or isn't it an IBM machine? Or don't you have any other low-level system software installed (firewall, defrag, backup,....)