Avast WEBforum

Other => General Topics => Topic started by: REDACTED on July 23, 2014, 09:18:20 PM

Title: I am getting tracked
Post by: REDACTED on July 23, 2014, 09:18:20 PM

I am using Fire fox an getting tracked. A number of sites are popping up ads for there products that I inquired about by only by looking at there products. How can I stop this tracking?

Title: Re: I am getting tracked
Post by: Pondus on July 23, 2014, 09:24:35 PM

have you run a scan with Malwarebytes, and removed any PUP found.....

have you run AdwCleaner and deleted any crap found....

Title: Re: I am getting tracked
Post by: REDACTED on July 23, 2014, 09:44:23 PM

Yes to both of them and there no problems detected found by either of them.

Title: Re: I am getting tracked
Post by: Eddy on July 23, 2014, 09:52:27 PM

Disable your add-ons / plugins one at a time to see which one is causing the problem.

If disabling them is not solving it...
Follow the instructions and ATTACH the logs to your next post.
https://forum.avast.com/index.php?topic=53253.0 (https://forum.avast.com/index.php?topic=53253.0)

Title: Re: I am getting tracked
Post by: REDACTED on July 24, 2014, 05:33:28 PM

Did you try using the Avast browser cleanup tool? Adwcleaner does remove most of the toolbars, but running a scan with that wont hurt.

Title: Re: I am getting tracked
Post by: REDACTED on July 24, 2014, 05:37:05 PM

I did all of what was suggest with out val.

Title: Re: I am getting tracked
Post by: Pondus on July 24, 2014, 05:38:36 PM

Quote from: Rocket_Nut on July 24, 2014, 05:37:05 PM

I did all of what was suggest with out val.

except Eddys suggestion ..... and attaching the farbar diagnostic log so essexboy can have a look inside

Title: Re: I am getting tracked
Post by: REDACTED on July 24, 2014, 05:46:57 PM

Here is the logs:

Title: Re: I am getting tracked
Post by: Pondus on July 24, 2014, 05:47:56 PM

Quote from: Rocket_Nut on July 24, 2014, 05:46:57 PM

Here is the logs:

essexboy is notified

Title: Re: I am getting tracked
Post by: essexboy on July 24, 2014, 06:57:53 PM

I feel this may be a tracking cookie

Clear Cache/Temp Files
Download TFC by OldTimer (http://oldtimer.geekstogo.com/TFC.exe) to your desktop

• Please double-click TFC.exe to run it. (Note: If you are running on Vista, right-click on the file and choose Run As Administrator).
  
• It will close all programs when run, so make sure you have saved all your work before you begin.
  
• Click the Start button to begin the process. Depending on how often you clean temp files, execution time should be anywhere from a few seconds to a minute or two.  Let it run uninterrupted to completion.
  
• Once it's finished it should reboot your machine. If it does not, please manually reboot the machine yourself to ensure a complete clean.