Avast WEBforum

Consumer Products => Avast Mac Security => Topic started by: REDACTED on July 28, 2014, 11:41:43 AM

Title: URL: Mal message
Post by: REDACTED on July 28, 2014, 11:41:43 AM

Hi,

When I am using safari I keep getting the attached alert from avast. Does this mean that there is already malware on my computer? I am not trying to access the website, yet something seems to be attempting to do so. According to my Web Shield monitor avast has also detected 35 infected files. I have now switched to browsing with chrome and have not received the message.

Any advice as to how to proceed would be much appreciated.

Thanks

Title: Re: URL: Message
Post by: Asyn on July 28, 2014, 11:42:58 AM

You can report a possible FP here: http://www.avast.com/contact-form.php

Title: Re: URL: Mal message
Post by: REDACTED on July 28, 2014, 12:02:25 PM

Thanks Asyn, I shall do this. Excuse my ignorance, but what does FP refer to?

Title: Re: URL: Mal message
Post by: Asyn on July 28, 2014, 12:04:35 PM

FP = false positive

Title: Re: URL: Mal message
Post by: REDACTED on July 28, 2014, 12:38:15 PM

 Thanks Asyn! If its not a false positive, will they be able to tell me how to proceed? My concern is that Safari seems to be trying to access a website, which I've not requested, which suggests something else is going on.

Title: Re: URL: Mal message
Post by: Asyn on July 28, 2014, 12:40:09 PM

It is a FP and has been fixed in Windows.
Not sure if the Mac version has stream updates, if not just wait for the next VPS refresh.

Title: Re: URL: Mal message
Post by: REDACTED on July 28, 2014, 12:48:09 PM

Oh brilliant, thanks so much for your help Aysn!

Title: Re: URL: Mal message
Post by: Asyn on July 28, 2014, 12:58:45 PM

You're welcome.

Title: Re: URL: Mal message
Post by: REDACTED on August 07, 2014, 09:36:01 AM

rorysoc,

Is your problem now resolved?  Or is your problem that you are being redirected to other web sites within Safari?