Avast WEBforum

Consumer Products => Avast Passwords => Avast EasyPass => Topic started by: REDACTED on August 01, 2014, 08:32:48 AM

Title: Licence foe Easypass
Post by: REDACTED on August 01, 2014, 08:32:48 AM

Hi

I purchased a licence on the 23/07/2014. This is the entry from my bank:

23 Jul 2014 - 19 Visa  DRI*AVAST SOFTW LUXEMBOURG LU  £9.99 

I have contacted support on three occasions to tell them that I did not received my Licence, and all I am told is how to install the application.

Can anyone help?

Marse

Title: Re: Licence foe Easypass
Post by: Asyn on August 01, 2014, 08:46:54 AM

Quote from: marse on August 01, 2014, 08:32:48 AM

AVAST SOFTW LUXEMBOURG LU

This indicates that you did buy from a reseller, so you should contact the reseller.

Title: Re: Licence foe Easypass
Post by: REDACTED on August 01, 2014, 01:09:21 PM

Hi

Can anyone tell me how to contact DRI*AVAST SOFTW LUXEMBOURG LU ?

Marse

Title: Re: Licence foe Easypass
Post by: Asyn on August 01, 2014, 01:12:55 PM

Check the link where you did purchase it, there should be some contact information.

Title: Re: Licence foe Easypass
Post by: REDACTED on August 01, 2014, 04:10:15 PM

Hi

I trying to find the reseller, I encountered piles of complaints, so I have contacted my bank to cancel the payment


Marse

Title: Re: Licence foe Easypass
Post by: Asyn on August 02, 2014, 06:06:18 AM

Best you buy from Avast directly. -> http://www.avast.com/easypass-password-manager

Title: Re: Licence foe Easypass
Post by: YLAP on August 02, 2014, 11:17:33 AM

Quote from: Asyn on August 02, 2014, 06:06:18 AM

Best you buy from Avast directly. -> http://www.avast.com/easypass-password-manager

Yes, I have never had any problems with license directly from avast!  ;)

Title: Re: Licence foe Easypass
Post by: REDACTED on August 28, 2014, 07:05:55 PM

Hallo
Ik heb begin augustus m'n abonnement avast antivirus verlengd en daarbij ook easy-pass erbij.Ik heb licensie wel ontvangen maar passwoord werkt niet.Ik heb al geprobeerd de klantenservice te mailen maar helaas.
Kan iemand mij helpen. Ik weet ook m'n master passwoord niet meer. mvg Karien

Title: Re: Licence foe Easypass
Post by: Asyn on August 29, 2014, 05:57:21 AM

Quote from: c.linden476 on August 28, 2014, 07:05:55 PM

Hallo
Ik heb begin augustus m'n abonnement avast antivirus verlengd en daarbij ook easy-pass erbij.Ik heb licensie wel ontvangen maar passwoord werkt niet.Ik heb al geprobeerd de klantenservice te mailen maar helaas.
Kan iemand mij helpen. Ik weet ook m'n master passwoord niet meer. mvg Karien

Please post English here, else use the forum section for your language.
-> https://forum.avast.com/index.php?board=21.0