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Business Products => Archive (Legacy) => Avast Business => USA Education Products => Topic started by: REDACTED on August 02, 2014, 04:54:26 PM

Title: Preventing Remote Assistance From Installing By Default
Post by: REDACTED on August 02, 2014, 04:54:26 PM

Is there is a way to prevent Remote Assistance from being installed by default?

Title: Re: Preventing Remote Assistance From Installing By Default
Post by: Lisandro on August 02, 2014, 05:04:46 PM

I'm not sure and can't check right now, but isn't it an option while running the custom installation? It is called AccessAnywhere.

Title: Re: Preventing Remote Assistance From Installing By Default
Post by: REDACTED on August 02, 2014, 05:07:48 PM

It wasn't an option when creating an installation package and then running that setup. The only component I selected was the File System Shield and I don't see the option to disable it from the console.

Title: Re: Preventing Remote Assistance From Installing By Default
Post by: Lisandro on August 02, 2014, 05:22:34 PM

Sorry Bries, I need assistance from the Edu team guys...

Title: Re: Preventing Remote Assistance From Installing By Default
Post by: Chad-bisd on September 04, 2014, 09:14:16 PM

This is how I handled it.

I wanted to allow non-students to use it, but block students from messing with it.

When I configured the settings for the "group" where I put the student computers, I put a password on "General Program Access" so they can't even open up the main screen for Avast!.  For the other groups, in their respective configuration settings, I left the "General Program Access" box unchecked.