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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: REDACTED on August 16, 2014, 01:11:48 AM

Title: Windows 7 32bit gets stuck
Post by: REDACTED on August 16, 2014, 01:11:48 AM: Hi,

Windows 7 Pro 32bit freezes on starting window
When trying to start in safe mode with command line, it stops after aswRvrt.sys

I dont know what to do next.
Dont have bootable disk... And loosing everything is not an option...

Could you please help me in solving this?
And the root cause.. was it after an avast update?
Title: Re: Windows 7 32bit gets stuck
Post by: Asyn on August 16, 2014, 07:09:30 AM: See: "If you cannot Boot the computer"
Instructions: http://forum.avast.com/index.php?topic=53253.0
Title: Re: Windows 7 32bit gets stuck
Post by: REDACTED on August 20, 2014, 11:41:18 PM: Quote from: Asyn on August 16, 2014, 07:09:30 AM
See: "If you cannot Boot the computer"
Instructions: http://forum.avast.com/index.php?topic=53253.0

Thank you Asyn, but this solution assumes I have another Windows machine for doing that steps.
My spare machine is a Linux notebook. I will see if i can do those steps from this machine.
Title: Re: Windows 7 32bit gets stuck
Post by: Asyn on August 21, 2014, 05:45:56 AM: You need a Windows machine, how about family, friends, work, etc...
Title: Re: Windows 7 32bit gets stuck
Post by: REDACTED on August 24, 2014, 08:55:28 PM: Quote from: Asyn on August 16, 2014, 07:09:30 AM
See: "If you cannot Boot the computer"
Instructions: http://forum.avast.com/index.php?topic=53253.0

I did it.
Iḿ attaching here the file.
Title: Re: Windows 7 32bit gets stuck
Post by: REDACTED on August 24, 2014, 09:12:10 PM: I PMed Essexboy.

Question........do you have a W7 repair CD ?
If not...go to this link and download the 32bit and use friends PC to burn.
http://maximumpcguides.com/windows-7/create-a-windows-7-system-repair-disc/
Title: Re: Windows 7 32bit gets stuck
Post by: essexboy on August 24, 2014, 09:56:07 PM: Did this occur after a windows update ?

Download the attached fixlist.txt to the same location as FRST
Run FRST and press fix
On completion try a normal boot
Title: Re: Windows 7 32bit gets stuck
Post by: REDACTED on August 25, 2014, 01:59:19 AM: Quote from: essexboy on August 24, 2014, 09:56:07 PM
Did this occur after a windows update ?

Download the attached fixlist.txt to the same location as FRST
Run FRST and press fix
On completion try a normal boot

I guess it occurred after a windows update. Not use that machine a lot, as I use it as media & print server. But it is always on and set to apply patches at 3am and afterwards reboot. unless incurred into a BSD, it should be a post-update reboot.

Iĺl try this fix you send and come back with results.
Title: Re: Windows 7 32bit gets stuck
Post by: REDACTED on August 25, 2014, 02:25:38 AM: Thank you guys. Fix worked like a charm.
I have my home server again. Thank you!! ;)
Title: Re: Windows 7 32bit gets stuck
Post by: essexboy on August 25, 2014, 11:03:23 AM: Glad it worked :)
Title: Re: Windows 7 32bit gets stuck
Post by: REDACTED on September 13, 2014, 04:24:22 PM: Well...
I thanked you beause of solving the problem.

But I'm not thanking avast.
After 3 weeks havingthis problem at least once a week, I'm decided.
NO MORE AVAST FOR ME.
I though they were going to fix this problem as there are lot of people facing it. But they didnt.
So... bye bye.
Title: Re: Windows 7 32bit gets stuck
Post by: essexboy on September 13, 2014, 06:04:31 PM: This is not an Avast problem. Next time this occurs after you remove avast it will be on classpnp.sys
Title: Re: Windows 7 32bit gets stuck
Post by: bob3160 on September 14, 2014, 05:39:42 PM: A
Quote from: essexboy on September 13, 2014, 06:04:31 PM
This is not an Avast problem. Next time this occurs after you remove avast it will be on classpnp.sys
Amazing, Microsoft screws up and it must be Avast's fault ??? ???